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November 2023 by Morrisa Roche
Clay is a superhero! We are staying in the mountains for a girls weekend and our air bnb wouldn’t get warmer than 59 degrees !! We called Lake Lure Heating and Air and Clay was out to the house within 15 minutes. He went straight to work as soon as he arrived to the property and was able to fix the problem within 10 minutes! He was very professional and reasonably priced ! Our saving grace!
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November 2023 by Elizabeth Robinson
Super Clay came out at 10 p.m. to fix a heating issue on a night where we had freezing temperatures. He literally saved us!! Much appreciated and very reasonable priced for an emergency call!!
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November 2023 by Amy Plemons
Clay to the rescue!! We arrived at our Airbnb only to discover that the heat was not functioning correctly. We called Lake Lure Heating and Air to the rescue. Clay arrived to the property within 15 minutes and had the house heating up in no time. We are so thankful for his response and knowledge of the problem. We will sleep warmly tonight all thanks to Clay!
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September 2023 by Kenny D
Clay went above and beyond to fix my a/c unit's multiple issues. He's the only person I want to deal with for air conditioning and heating service. The price was affordable, also.
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September 2023 by Joseph Pietrafesa
⭐⭐⭐⭐⭐I had the pleasure of working with Clay from Lake Lure Heating and Air, and I must say that he exceeded all my expectations. When it comes to HVAC expertise and customer service, Clay is the epitome of excellence.I reached out to Lake Lure Heating and Air with an urgent HVAC issue, and Clay responded promptly. From the moment he arrived, it was evident that I was in the hands of a true professional. His friendly demeanor and approachable nature immediately put me at ease during a stressful situation.Clay's knowledge and expertise were truly impressive. He quickly diagnosed the problem with my HVAC system, explaining the issue in a clear and understandable manner. What I appreciated most was his commitment to finding the most cost-effective solution for me, without sacrificing the quality of the repair. It's clear that Clay genuinely cares about his customers' well-being and budget.What sets Clay apart, however, is his exceptional customer service. He took the time to answer all of my questions and provided valuable insights on how to maintain and optimize my HVAC system for long-term efficiency. His willingness to go the extra mile in educating his customers speaks volumes about his commitment to ensuring their comfort and satisfaction.In addition to his technical skills and customer-focused approach, Clay's honesty and transparency were truly refreshing.If you're in need of HVAC assistance, I wholeheartedly recommend Clay from Lake Lure Heating and Air. He is a true professional, a knowledgeable expert, and a genuinely caring individual. Thank you, Clay, for your outstanding service and for going above and beyond to ensure my comfort. You've earned my trust and gratitude!
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July 2023 by Meridee Floyd
Clay has always taken care of us, he is a wonderful man with the experience we appreciate!!!Thank you Clay for all you do for us!!!Jim and Dee
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February 2023 by Stephen Wilson
After contacting several other HVAC companies in the area that either didn't return my call or just didn't show up, Clay went the extra mile to come out and help get the problem solved with our heat when it was super cold and we needed it the most. I'd recommend Lake Lure Heating and Air for anyone needing HVAC services.Services: Heating system repair
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December 2022 by Laurie Ann MacJarrett
Clay came our home on Christmas day and restored heat to our home in 15min. He arrived quickly and was professional. I have found my HVAC repair service.Service: Repair HVAC
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December 2022 by Robert Parker
Came to house Christmas day to find air conditioning was not working. Called lake Lure Heating and Air the next day and they had it up an running that same day. This during one of the coldest winters Lake Lure has seen in decades. I come from Florida where this is not possible. I normally do not write reviews but this had to be written. Thank you for your service.Service: Repair HVAC
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October 2022 by Megan Venuto
We own The Highlands Kitchen + Bar and our heat stopped working. I called and he showed up literally 5 minutes later. He is always prompt, professional and gets the job every time.Service: Heating system repair
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September 2022 by Steven DiPippo
We have a rental property in Lake Lure and live about 3.5 hours away from it. It is a vacation destination and guests expect a great experience. When one of the two air conditioners broke during a guest stay, I needed quick help and didn't know any HVAC repair person. I found Clay through Google and he went over the same day and implemented a temporary workaround to get the system working while the guest was there. Then he went back a different day to put a permanent fix in place. He helped me out in a pinch and I appreciate that. I will call him again in the future!Service: A/C system repair
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September 2022 by Ryan Hodle
We have not & will never use this service! Clay's girlfriend had hit my wife's parked truck (my wife wasn't even in the truck when it happened). He came out and was furious at his girlfriend & told my wife he would rather pay for the damage than get insurance involved. He then gave her a phone number to have me contact him about the damages. I called that night, no answer. I proceeded to call 4 other times (once each day following each other) & left a message & number to call back. He would not answer his phone or call back to right the fact that his girlfriend damaged our parked vehicle. Your word is everything & to us his word means nothing. Dishonest person!!
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September 2022 by Stephanie Rhodus
Update: I called him back out for routine service and was just as pleased as I was the first time! Highly recommend!Very professional! I've lived here for 2 years and had no idea my AC could work this well! He was kind and courteous and explained everything to me in a way I could easily understand. I'm extremely pleased with my experience!Services: A/C system repair
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August 2022 by Jamie Miller
Clay was great. He showed up within an hour of contacting him and fixed our ac in minutes. He knew what he was doing, We'll be contacting him if we ever have another ac problem. He even explained what was wrong and how to adjust it if it happened again.Service: A/C system repair
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August 2022 by Katie Wilt
Our AC went out on a Saturday night in the heat of summer! Clay immediately answered the phone and came out on a Sunday morning to help us out! He re-plumbed our whole system so it would never back up again. Really appreciate him solving a problem that would otherwise happen again! Highly recommend him!!Service: A/C system repair
