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October 2023 by David Wells
I recently scheduled an appointment for oil/filter change and tire rotation for Friday, Nov.3rd at 4:00 pm. Yesterday (Friday, October 27th, ) I thought that I was LATE for my 4 pm appointment. Service Advisor; Wendy Wallace assured me that I was not late, but just a WEEK early!!! I was going to come back, but Wendy insisted that they would work me in quickly. 30 minutes later, I was driving away. I always leave happy and satisfied. Thanks Wendy, Lee Howell and all of the great staff at Scotland Motors ? ? ? ?
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September 2023 by Tony Byrd
Great place to buy a vehicle. A friendly and knowledgeable staff along with a wide range of like new vendors. My family and friends have been buying from them for over 20 years.
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September 2023 by Nick C.
Ask for Chris! He is absolutely the best! The management offers only the finest "almost new" cars at reasonable prices.
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July 2023 by William Edge
Had to get mechanical work done. Brandon, the service manager, got me in on time, and at a fair price. Will definitely continue having service done there
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April 2023 by Bradley Kellogg
My experience at Scotland Motors is probably more unique then most. After searching for 2-3 months for a work truck to use in my freshly started electrical contracting business, I found one a hour and half away in Laurinburg NC (I live in Charlotte). What caught my eye about the truck was the mileage, this dealership claimed and stuck to their claim that this truck only had 28,000 miles. I was skeptical but thought wow this is perfect, and having bought vehicles in the past that were older but had low miles I thought this could be accurate. Besides, this dealership has plaques and banners claiming they have been in business over 30 years. So surely there was a reputation to uphold. The pictures of the interior on the website were extremely dark (and id find out why once i got to the dealership).We get to the dealership and the salesman Walter had the key in the ignition ready for me to test drive it. Here comes red flag number 1, the chevy key has to be wiggled and in just the right spot to turn it to start the truck. Walter says right away, “yea that’s common in these trucks” I thought ok, lets drive it. The truck did drive fine, i noticed an oil leak under the truck and some rust but that was somewhat to be expected as it a Chevy from Maine.Get back to the dealership, sitting in the salesman office negotiating price at this point. They wanted 14,500, I offered 11,500 because of the rust and the condition of the interior (it wasn’t cleaned, it was absolutely filthy and took completely steam cleaning the interior to get the smell under control). The dealer was trying to keep the price at 14,500, stating that the truck only has 28,000 miles on it! I asked him how you could wreck an interior that bad in that minimal amount of miles, and he said “oh its a work truck”. Here again, more red flags that I should not have ignored.
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April 2023 by Kisha Mac
I give Brandon in the service department a 100 he exceeds in customer service. He was very helpful in getting my sons car fixed and oil change. He went above and beyond… thank you Brandon for your excellent customer service!!!!?
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April 2023 by J Vernati
Had a problem with my daughter's car . Brandon O. sent a tow truck had it picked up and fixed in 3 hours . I want to thank them for the quick service and get her going again . Thank you Brandon
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March 2023 by Israel Soriano
I am very disappointed with they service, is my second time taking the my truck for the same problem, the diagnostic was 79.99 I thought that they fix the problem, today I was back and they charged me for another diagnostic for the same problem, not to mention that the first time a cost me almost 1000 dollars to fix what was not wrong in the first place.
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February 2023 by Sasha Sanders
I bought a 2017 Accent and was shown a car fax report that stated there were no accidents. I took the car to my mechanic after it began smoking while I was driving I was informed that was a flat out LIE! The car had been in an accident a few months before it was purchased in FL and brought to southern pines. I will be looking into legal recourse because I have since been informed that it’s illegal to do that.
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February 2023 by Lena Locklear
Very friendly staff this is first time I've had put my car in shop since buying from them. They picked it up n wer to call me before doing anything to it ..i would recommend scotland motors to anyone needing a car or work done on a vechicle.. You will be satisfied with your service
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November 2022 by Taylor Morgan
Staff was not in a helpful nor talkative state. Girl at the window never even made eye contact when assisting us.
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November 2022 by Ron Zirkle
Bought a 2011 Toyota 4Runner from these people told me it was a good vehicle took it to Toyota and needs a new master cylinder new wheel cylinders new brakes new rotors new shocks and struts over $3,000 worth of work to be done to it I paid him $18,000 for the vehicle and they ripped me off never buy a vehicle from these people they are the worst they're scammers they're con artists and their rip off warning warning warning red flag these people are terrible worst car experience in my life because they are con artists
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August 2022 by bobby tyson
Friendly and courteous place. I know the owner. Lee is a good man and cares also for his community! I have purchased a car from here.
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June 2022 by JL Biggs
Great customer service! highly recommend
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February 2022 by Lori Van Etten
Thank you so much Lee for the awesome customer service! Your entire team was so nice & helpful!