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March 2024 by Michelle Covington
There was a slight mixup with the insurance on 1 of my phones. My rep, LaTanya, called and handled everything very professionally. Even with the long waiting times, she never lost her patience or her smile.
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February 2024 by Mckenzie Hampton
The representative was less than helpful. I wish I could remember his name. We ended up leaving the store and filing an insurance claim online. Don't bother going into the store.
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January 2024 by kenny smith
Excellent service..very knowledgeable and very courteous..absolutely professional..thank you LaTonya
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December 2023 by Terri Wilkes
Great Service!
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October 2023 by Netasha Worriax
Sarah was the only employee today and had several customers. She did a great job helping us along with others.
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October 2023 by Realtor, Santina Epps-Thomas
The young lady in Laurinburg, Nc store this Sunday working alone was by far one of the best experiences that I ever had working alone with several other customers in the store. She was able to greet every customer. She helped everyone. She even ran out of the store to catch a customers that peaked his head in the door, I guessed he figured he’ll just come back because she was working alone and she was already working with several other customers. What ever she said to him, he returned. She was so pleasant and professional. She gets 100 stars from me. James McRae good Job hiring her!!
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October 2023 by stephen sessoms
I was greeted as soon as I walked in by whom I think was a store manager. The person got and Idea what my visit was for then put me with a nice young lady not sure but I think her name was Sarah. She explained everything to me that I asked her. I left there totally satisfied. .
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September 2023 by Nik Zapetis
Spent way too long waiting and waiting while the employees made personal calls, took 20 min bathroom breaks and we're just all around unprofessional. Then after all that waiting it's a month later and the account wasn't Even set up properly. So now I've paid for a whole month of service that I never received. And now have been told by multiple customer service employees that it's my fault. Okay but I didn't set up the account y'all did. I have never experienced worse customer service at any company anywhere. The caliber of employee at your store is incredibly lacking. I'm 51 years old and I walk through the door and your employee calls me dude. I am not your dude. This is not a ranch. Whoever the manager is obviously doesn't know how to train people and whoever the owner is obviously doesn't understand what good management looks like. Do yourself a favor and go with Sprint or T-Mobile or AT&t anyone but Verizon
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September 2023 by Tom Harding
Friendly and efficient, Kevin set up my new phone and got me going quickly.
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August 2023 by Carlous Tinsley
Theu were all very kind and helpful.The manager was exceptionally helpful and knowledgeable. He was patient with his coworker very helpful in his training her. Two thumbs up to the inter store❤️
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July 2023 by troy garrabrant
Customer service was very good and very pleasant employees in the store.
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May 2023 by Michelle Nadeau
My sales representative was wonderful. It's nice to know that there's still excellent service out there
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May 2023 by Dave Hawes
Kevin did a great job getting my initial request of upgrading my jet pack handled and then also recommended a phone upgrade since it was due. Made it a really easy decision. Installed my screen protector and got all data transferred between phones while I ran to Walmart.
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May 2023 by curtis Brody
One of the best experiences, I've had everything was done professionally and quickly and i recommended anyone to visit the store and ask for Latanya if you want things done right!!!
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May 2023 by Stephanie Littles
Kevin did an amazing job and he took the time to explain the features of the products services so that I could choose the ones best suited to my needs. ?
