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October 2023 by DJ Wright
I've been in here 4 times over the last month trying to add a savings account onto my checking, every time it's the same thing. "No one is here to do that at the moment you can come back later," yet there are clearly people there just sitting around chit chatting doing absolutely nothing. I'd expect behavior like this at McDonald's but not at my bank. Finally got frustrated and asked if they could just do it and the woman, instead of offering customer service when asked for it, told me to do it myself in the app. Really just God awful management and employees in general. Won't be back.
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July 2023 by Oleh Horbenko
They couldn't help with a simple question to install wells fargo app.
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May 2023 by Susan Metzger
Our personal banker, Courtney Cook was absolutely amazing. She was friendly, courteous, and most of all knowledgeable. I would highly recommend Wells Fargo to family and friends, after having such a great experience with Courtney.
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August 2022 by Sydney Shae
Love this bank! The tellers are super nice and the bankers are always able to help and so knowledgeable
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August 2022 by Khristen Sellers
Opening up a business account was a tremendous hassle! I came in with LLC docs, Annual Report Updates, and proof of insurance! They turned in everything accept my proof of insurance to their document verification department! Then called and said everything I turned in wouldn’t stand to opening my account! However they had not even turned in the proof of insurance I gave them! The overall Wellsfargo document policy does not coincide with policies of the NC Secretary of State!
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August 2021 by Cynthia Faulk
Slow..Not well staffed only 2 tellers
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February 2021 by Debra Wright
I am a long term customer of Wells Fargo. I called to make an appointment with a notary and was told that they do not have this service at this time. Apparently, their current notary is moving to another branch and the Laurinburg branch is ill prepared as they do not have another notary in place. This is not a difficult service to fill. During this unique time in our history, people need to be able to rely on their community banks. Not only am I disappointed in the service and their lack of preparedness, but, I now have to seek out another business and pay for what is customarily a free service to active customers. The amount of money is insignificant, the point is that this is a benefit of being a good customer. WF is one of the largest banks in this country yet can't provide what is a typical service in the banking industry. Of course, this would not cause me to move my accounts, but, I am truly disappointed.-DW
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December 2020 by Melvin McLaurin
My place of banking. Have been with them since it came to town. No problems with the service so far..
