CVS, a well-known pharmacy chain, has received mixed reviews from its customers. While some have had an excellent experience, others have faced challenges with the company's operations. One customer was pleasantly surprised by the exceptional customer service they received. The local CVS pharmacy proactively called the customer to notify them of a vaccination requirement, and the pharmacist even remembered the customer from their previous visits. The pharmacist was attentive, helpful, and went the extra mile to ensure the customer's vaccination coverage was sorted out, all while maintaining a lighthearted and friendly demeanor. Another customer had a positive interaction when they called to place a refill order. They were assisted by a pleasant and helpful employee named Emily, who provided the necessary information and cost details. However, not all experiences were as positive. One customer encountered some confusion with the questions on the pharmacy's page, as they did not understand the abbreviations used. Despite this, the overall experience was still deemed excellent. The reviews suggest that while CVS may face some operational challenges, the employees are often just as exasperated as the customers and are doing their best to provide good service. The reviews encourage customers to be more patient and kind, as the issues may be beyond the employees' control.
Always an awesome experience all the staff are very helpful, knowledgeable and professional I highly recommend this location
December 2025
All was taken care of just wish I could talk to a live person
November 2025
I would like to thank the CVS employee who kept my Mother from depositing $500 into the ATM there yesterday at CVS in Leland on Village Road. She was a victim of a scam & you caught it. Thank you so much for caring.
