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February 2024 by Michael May
My name is Mike May and I have lived in Leland for almost 15yrs! I love the people at the Leland Post Office! They are kind and efficient! No offense to the Wilmington Post office but I rather bring my packages to the Leland Post office because they seem to go out of their way to provide the best customer service! Much LOVE Leland Post Office crew!!!
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January 2024 by Brianna Fryar
I don’t know what’s going on there, but someone really needs to do better. This is people’s mail we are talking about here…it’s kind of fishy that I ship a whole box to my mother, which she received a slip in the mailbox telling her to pick the box up, but y’all can’t seem to find it either of the days my family stopped by. This is extremely upsetting. Please for the love of all that is good, find that box for my mom!
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January 2024 by Christopher Caldarella
Quick and professional!
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January 2024 by Denise GILLIS
When I first moved here I felt like the service was a little slow. Hard to get someone to pick the phone up.. It’s been a year and I’ve seen some improvement. They are always nice and helpful when I go inside to do business but receiving packages and calling about package not delivered when the company shows it was delivered to them really need MUCH important! Had package that wasn’t delivered company showed it was delivered to them and it was put in my mailbox. Called and filled out form for situation, never heard from the post office. Thanks to the company who refunded me.
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January 2024 by Greg Benton
Can never get anyone to answer the phone when need help.
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December 2023 by Ben T
Beware someone at this post office appears to be tampering with the mail. These past 4 weeks I’ve had multiple letters, cards and packages OPENED before they got to us. Someone is looking for cash or something else of value….
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December 2023 by Andrew Stewart
For fellow travelers - the PO locator says this post office accepts general delivery THIS IS NOT ACCURATE. I’ve done general delivery in 26 states across the country and never had a problem. Apparently at this post office you have to fill out a form prior to having something sent general delivery otherwise they promptly return to sender. Thankfully I got there before the outgoing mail was shipped so I was able snag my package before they shipped it out. Never once heard of this and the clerk couldn’t even tell me how to fill out a general delivery form so that was no help. I would say to just avoid this post office all together.
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December 2023 by Arianna High
Awful customer service. Their is this one guy there that’s is very kind , but their is a blonde lady at the front that is just awful and she needs to be fired. Foul language towards customer is not good looks.
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October 2023 by davison turner
Constantly getting other people’s mail and packages and not receiving my own packages the delivery driver for my area is the absolute worst
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June 2023 by Shannon Spahn
Liz is the rudest person I have ever had the displeasure of working with. She rushes through the line and speaks to people as if they are stupid. She is very condescending and lacks basic customer service skills. I often go all the way to Wilmington to avoid her rude attitude.
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June 2023 by Susan H
Experience as expected for the USPO. Postal workers I dealt with (counter clerk and supervisor) were polite, friendly and helpful.
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May 2023 by Lily Schappell
The only reason they are getting 2 stars is because the actual post office employees are really nice, but the delivery drivers need to be fired. I have never lived somewhere where I can always depend on my package being delivered incorrectly, either they claim it was delivered when it wasn’t, they deliver it to the front office when it could’ve fit in a mail box, or they claim my “driveway was blocked” when I live in an apartment. It’s not that hard to just do your job, for the love of god just do it.
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May 2023 by Samantha Huddleston
They refused to deliver my package, and she was too lazy to bring it to my porch. She has signed my paid for signature, fills my box with packages so full I have to tear them up to get them out. Throws my packages when she does actually get out and deliver them on my porch. But I have a lock on my box due to thieves stealing all my mail and they want to throw hands with me but I've complained on my mail carrier several times who does all that and does nothing to her. I'd give 0 if I could.
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May 2023 by Lisa Greer
They are obviously short-staffed because they are hiring, but the two ladies working behind the counter were efficient and friendly to many grumpy customers, more than one of whom thought that UPS tracking was USPS.
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April 2023 by Ron Wacik
Don't understand these negative reviews. Every time I go there the staff is friendly helpful and efficient. Yes, they sometimes have a longer line than you might like, but I have found the it moves quickly.
