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March 2023 by Steve S.
If you like getting overcharged or having your groceries delivered to the wrong address then this is the store for you! Management is 100% UNwilling to help. AVOID.
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February 2023 by Brian W.
This Walmart is fantastic! It's clean, it's organized and it has merchandise that the other Walmarts that I've been to don't have. The desserts in the bakery section look incredible and it's well stocked. We were there in the early afternoon and it wasn't crowded at all, this is a really nice location!
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December 2022 by Kathleen C.
New to NC and Leland. Quite a nice town. Now, if the Walmart could live up to the reputation of this nice town, wouldn't that be something to strive for? I have been to this Walmart 5 or 6 times in the last 2 weeks and I cringe everytime I go in because I use the self-checkout. Normally, this is how to avoid lazy and ignorant people, but not this Walmart. The same young Walmart employees seem to be hanging out here. Two of them, one is named Jayla(sp) according to her name tag. The other lady appears to be the same age group. One wears airpods and completely ignores anyone asking for help. When you finally get her attention, it is like her feet are glued to the floor. She ambles over to you with not a care in the world and then says absolutely nothing. No manners. No personality. We have asked her the same question several times. The other one gives you every reason why she doesn't know how to do something. So why does she have a card that allows her to override prices? Produce prices are not the same at checkout as they are where you pick them out. No matter how many times I ask if someone is going to look into this, there is no resolution or any conversation that they even care. Like others before me in these comments, who is the manager of this store? Does anyone know what is going on with the employees and if they are productive at all. They certainly are not there to help customers. I have been in many nice Walmarts, so I'm not going to allow them to chalk this up to, "it's Walmart." Their salary should be reflective of the wages they are collecting. According to online, Mark Williams is the Branch Manager. Is he aware of his employees? I would be interested in knowing.
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October 2022 by Bike R.
Change your hours on Yelp!!!! Store Is Not 24/7! Y'all close at 11pm! So please save your customers a drive in the wee hours when needing something ASAP and the "only 24/7 store" is a far drive... to find you're closed.
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June 2022 by Chelsea K.
I have never in my life been to a store with lazier employees. I get it...it's Walmart but some kind of positive about this location would be nice. Lets start with the milk aisle...about 3 months ago someone spilled milk all over the milk door which caused every container of milk to be covered in milk. Did they remove the milk? No. Is it cleaned after 3 months? No. Does it smell like rotten milk? Yes. Now moving on over to the bakery...after Picking up a dozen donuts about a week ago I brought them to the self checkout to pay. Before I could scan them I noticed bugs...yes bugs in the donuts that were packaged by the bakery. Luckily I noticed and told the self checkout helper I didn't want them anymore and she said well I don't know what to do with them. Well honey...my first step would be to show the bakery and then throw them away because that's disgusting. More than a hand full of times I have walked up to the self checkout with an item and it doesnt have a barcode. I have been told that people open items that aren't suppose to be sold individually and to go switch it out myself if I want. So since I really needed tissues that day I walked my happy butt over to the aisle to switch them out...after finding about 30 packages without barcodes it's very obvious that an employee opened them and left them after realizing because once again these employees are lazy. If you are telling a customer that this happens often don't you think the manager would try and fix the problem? Who is the manager and where is he or she?? Pickup orders are always a joke. Its a hit or miss if you will even be served at your scheduled time. Multiple times I arrive and once someone finally comes out they say we're having issues come back in a couple hours...call before. Can you get someone to answer the pickup phone? No. Can you get someone to answer customer service? Yes..but they send you to the pickup line that guess what? No one answers. And don't expect it to be first come first serve because these employees purposely bring the smallest orders first. I have sat there being the first car to arrive and after a half a dozen cars come and go they walk up and ask me who I am. (after I've checked in) I have actually had about a dozen problems with pickup services. The shelves are always under stocked and with damaged items but there are always employees standing in the aisles...in the customers way like they are more important than anyone else. I get it 2020 made people lazy but this cannot be how Walmart as a whole wants their stores ran. Anyways, I have been to Walmarts all over the country and this is by far the WORST location I have ever seen!!
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July 2021 by Dean S.
It's a friggen wal-mart what can you expect. Any knucklehead with a fist full of coins can shop here
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August 2020 by Maripat K.
Please, please clean the restrooms. Customer service in grocery section was very good and efficient but walking into the women's restroom was like walking into a filthy dirty and neglected gas station bathroom. It was disgusting. Customers deserve better. Thank you.
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November 2019 by Rex F.
Recently had an incident at the WalMart in Southport, NC to repair a tire. Unfortunately, the craftsmen loosened the lugs on the front left tire and forgot to retighten them before returning the car to my wife. She subsequently got on the street, noticed something not quite right, drive back into the parking lot where the front left tire fell off - that's right - completely feet off - luckily no one was hurt but a $25 tire job turned into $5000 car repair. Now my insurance picked up the largest portion; however, I still owed $1000 deductible. Considering this was "Walmart's fault", I approached Walmart for reimbursement. In steps a company called CMI, whose only client is Walmart - founded and created by Walmart - for the protection of Walmart - Now I understand this organization was created to prevent frivolous lawsuits (slip and falls); however, in this situation, Walmart was clearly in the wrong and should reimburse me. Of course, you guessed it, delay after delay, and of course, they have no intention of reimbursement unless I force their hand. Walmart makes approximately $460/sec profit - this is between 2 to 3 seconds of profit margin to reimburse - but it seems they would rather stiff a veteran than step up and admit they made a mistake. Just a word to the wise about who and what organizations you deal with - some people have no honor. I don't think I'll be shopping WalMart in the near future. J.Paul Getty used to say, "If you can trust a man, a piece of paper isn't worth anything. If you can't trust a man, that piece of paper still isn't worth anything". It all comes down to trust.
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October 2019 by Rebecca D.
After completing my shopping, I want to find a line to pay, there was only two lines with cashiers and 15 self checkouts. Against my better judgment I decided to use the self checkout. After scanning my basket full of items I scanned a gift card I needed to buy. Of course it says I need an associate, when he came over he informed me that I need to go stand in the long line and by with a cashier. So Walmart lost a sale and I walked out. I'll buy my items on amazon and do not plan on shopping at Walmart any more. I feel if I'm doing the work of your cashiers I should receive a discount. Self check out is a joke.
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August 2019 by Crystal E.
Thanks to your sales associate who was working the garden center on August 9th about 2:30pm, you lost a sale. My central air unit messed up, so I needed a temporary fix until my AC repairman could find the time to come fix it. Walked in the garden center and was trying to find someone to help me pick out the best AC unit for my house, only when I did, she acted as if I was bothering her. Asked to speak with a manager, she asked why and I said because you don't act like you want to help people. After she refused to get a manager, I left. Went to Lowe's, where I received friendly service, knowledgeable information and a great price on a window unit. Thanks Lowe's, I appricate you treating your customers with respect, unlike Walmart!!!!
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May 2019 by Bruce S.
It's Walmart!. They have everything here. There's a bank inside, a Subway shop, a place to get your nails done, I Western Union and something else I believe an eyeglass store. I go food shopping here regularly. My biggest complaint with Walmart is that they really don't stock the shelves during the day. If you go during the afternoon usually find us some empty shelves. Best time to go before 11 AM. They've decreased the number of checkout registers with people that work there and have replaced them with self check out lines. I don't like this. It takes 20 minutes to check out if you have a full cart and you go to the self check out.
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February 2019 by valerie white
Great gas prices
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January 2019 by Dymond G.
Walmart is great especially this one! Best Walmart in the area! It's actually the biggest in the area too. Great hospitality from the staff and love the self checkouts makes it a lot faster to get in and out! Good job Walmart! Also they have online grocery which is awesome!
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September 2017 by Nicole S.
This is the 5th time I have gotten the "expensive" organic chicken from Walmart just to open it and have it be bad!! Nowhere but here has this happened several times at the Leland location
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April 2016 by Debbie M.
I love this Walmart! Shop there all the time! The staff is always helpful to me. The store is always clean. I love the deli/bakery too!
