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February 2024 by Truett Ward
Very friendly staff knowledgeable always there to help you out when you need it. The store manager Jennifer ☯️ goes above and beyond to help people I would give them 10 stars if I was able.
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February 2024 by Craig Youndt
Very nice employees and great to deal with
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November 2023 by Jenniffer M.
I have shopped at this store for many, many years. My whole family has shopped at this pawn shop for a very long time. When it was owned by Jimmy, it was a hometown store for the local people it helped them in many ways. But now that another company called Quick Cash Pawn has bought them, they are not for the hometown people. I have watched them turn people away, I have watched people walk away in complete and utter disdain for what they have done to them. We missed Jimmy and his hometown values!The management now is not reasonable that do not listen to their customers their customers are just a dollar sign. I honestly suggest that if you live in the Lenoir area that you go to Steve's Pawn, they are not owned by a big company that does not care about their people.That being said, there are a few employees there who are very nice, very friendly, and very understanding, but because of Quick Cash Pawn rules and regulations, a lot of times, they are not able to help you. I only gave them two stars because of the three employees that are nice. If you do go into this pawn shop, I suggest you ask for Tim or or as they are super nice people, they have always been friendly and helpful as the company will allow them to be.
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September 2023 by Jane Griffin
Great computer with peace of mind
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August 2023 by David Mcneil
Number one their customer service sucks. Number two they say it is going to send you a text message. Whenever your first payment is due before it continues to add interest they do not do that. Number three all the employees are rude and disrespectful except for the older gentleman. For three they try to rip you off then don’t give you nearly what is worth. so from future experience, I recommend nobody go to first Cash pawn in Lenoir North Carolina. You will get screwed and treated like you’re a dog. Thank you good luck
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June 2023 by Tonya Miller Watson
Discussed a vinyl cutter I wanted to purchase from Facebook for 2 days! Was told to come on Thursday by Selina so of coarse I waited. Told her Thursday I would be by in a couple of hours to purchase. Drove all the way from Claremont to pick up the item. After driving an hour to pick this item up I walk in only to be told they just sold it!!!!!!!!! I mean really it should have been put to pending after I clearly said I was coming. This place is a joke don’t waste your time!!! They sure did waste my time and money!!!!
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May 2023 by Tracey Simmons
Today we went in to the American Trade and Loan. We were not greeted as we came in. My husband looked around at tools. I went straight to jewelry as I always do in a pawn shop. There were 2 watches I wanted to look at. 3 people were working. One was on the computer. One was at the cash register. The other seemed to be assisting others as they came in to pawn things. They told us someone would be with us in a moment. There was a 90% chance I would have bought one watch. As we were still standing there waiting a man came in with a gun to pawn. They immediately started looking at his gun for pawning. It seems the American Trade and Loan is more concerned with giving out money than taking it in. No one spoke to us as we left either. Very disappointing visit. We won't be back. Stick with Steve's Pawn Shop where they pay attention to you and appreciate that you are there.
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March 2023 by Michael Perkins
If you do at American trade n loan make sure you go ask for Jennifer. She is the sweetest person na great sales she could sale a escimo a igloo. She is very professional.n very quick with getting you in n out. I taste her a15 out of a15
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February 2023 by jackie smith
Staff was knowledgeable and helpful on recommendations for a gun purchase. They were available to demonstrate how slides work and if I would be able to handle the adjustment when firing.I appreciated their honesty.
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February 2023 by Pamela Benge
Yall definitely need to stop by at American Trade & Loan and see my girl Jennifer Greene. She is Awesome! She has been there for me many of times, With my Pawns and Lay-aways. So yall need to stop by and check em out, weather it be to pawn something or to buy something, she can help you out!
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February 2023 by Summer Friesland
American trade & loan is a great place to shop and buy used things. They have nice friendly staff. Jennifer and the rest of the staff are awesome. Would recommend them to everyone.
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February 2023 by Jason Randolph
Jennifer and her staff are amazing! They are professional and easy to talk to! Definitely go see them if you ever need to pawn anything!
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February 2023 by Zach Biwman
Will rip you off. Told me the guitar amp I had wasn't working properly, I used it to play daily for 3 years!
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September 2021 by Brian W
If you are looking for a new or used weapon, this is the right place!Kevin knows just about everything there is to know.He will help you any way he can, he'll find the right weapon for you!He took extra time in helping my daughter find the right gun for her.And he also believes in this country, and I appreciate that :-)God Bless Our Country !!!UPDATE:Has been bought out, no longer doing business with them as Kevin is no longer there?
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August 2021 by Jordie Cannon
Wow...I hadn't been in this place in a long time, but decided to stop by. When I walked in I thought they were going out of business, but didn't realize the store had a differentowner. No selection, high prices, and most shelves are empty. This used to be the best pawn shop around.
