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October 2023 by Kathryn Schmitt
Great experience! Love the pedicure and the choices available! I moved to Lenoir 3 years ago. I've tried six salons before i found Mary's. It is the first nail salon where I was 100% satisfied! My acrylic nails are not falling off like every other place! I'll actually be able to get them filled without having to start from scratch! Very happy with Mary's service.
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August 2023 by Madison Eads
For the price they charge, I was very disappointed. I got a French pedicure. My toenail chipped not even 5 minutes after I walked out. They were completely dry. They don’t do a traditional pedicure and manicure which wasn’t communicated, it’s very basic with no real effort put in. They charged me $25 for a manicure (no polish) but my nails came out uneven and cuticles look the same as when I came in. It’s hard to find a place where the workers put effort and have integrity for their work…this place is no different.
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July 2023 by Chandra Simone
I waited 3 hours after my appointment. The day before I had appointment and it was packed, I was asked to reschedule to come back the next day at 9:30 and they didn't get to them into after 12:30. The man that did my nails was rude and called me a cry baby and I was jealous cause they got other people before me, that came in after me. Then to top it off not 3 days later my nails started coming up, 7 days later all my nails was off. I mean popped off like lee press ons Rude and very unprofessional.
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June 2023 by Ryan Sanders
My wife's nails started cracking the first couple days after she asked for acrylic gel nails. she gave my wife dip nails instead of acrylic gel nails. Don't know why. She has 6 out of 10 nails cracking.Definitely never going to this place again not even to have her fix this. Waste of time. Also Charged 77 dollars. Hope this review helps.
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May 2023 by Independent0810
I used to believe this was the best nail salon because when my daughter and I would go, the technicians would do a wonder job and see their job through. Anymore, it's just a rushed atmosphere and the nails look pitiful and do not last. Too, even though we go and get the exact treatment done for our nails, the prices are not consistent. And shaping...looks like a third grader did it.I'm currently looking for a different nail salon . I'll not be back.Services: Nail cut & filing
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April 2023 by Haley Duncan
Absolutely amazing service. So nice and welcoming. The only bad thing i have to say is before putting on my nails they didn't clean from underneath my nails. Other than that it was fantastic!!!Services: Nail art
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April 2023 by Camryn Braswell
I had an appointment today at 12:00 and wasn't seen till 1:00. It was kinda annoying because there was people coming in way after I got there who were being seen. I think this business is taking more than what they can chew. There was tons of clients and now enough employees. It's causing them disorganization with and screwing up their time management.After waiting a long time the nail tech proved himself. My nails are beautiful and he listened to what I wanted including with the length and shapeService: Acrylic nails
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April 2023 by Sarah Rich
I was just told if I don't come now she can't fix her mistake! And she said I should said something before I left. Well I didn't see till I went outside! I won't be back. I was not happy with attitude and was given a bs excuse why she did it! My gel polish looks like needs fill in already. Instead of 21 days I'll have to go within a week. I'm upset! And the customer service was bad. My other hand is worse but have low storage couldn't take another picture.Service: Gel manicures
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March 2023 by Carolyn Benfield
Appointment at 3, yet they took a woman who entered 10 seconds before me who didn’t have an appointment till 3:45, but “ decided to come in early”, before me.They literally, except for wrapping mine, completely did her entire set before me. The place is nasty too as I sat for over an hour past my appointment before they STARTED my nails I noticed shavings, grime, and just overall buildup around the pads you lay your wrists on. The top spaces between each desktop were coated in dust, nail shavings, and just filth- yet I was charged $2 for my file and buffer ( that they probably have .25 invested in) since Covid they can’t reuse. Neither can places in Hickory, yet there’s not an extra changes as they’ve all increased prices since Covid. I’ve never been to ANY salon ( in 25 years) as dirty as Mary’s. Probably the one thing that annoyed me the most besides their housekeeping, was the fact that every time they spoke to me and/ or another younger girl, they then talked excessively in Vietnamese, laughing, which I found to be very rude as it was apparent to all customers they were discussing us. The finished nails weren’t bad, not the best, but, as good as any around here, yet, I didn’t ask the technicians name as I will not be using them again. I’ll go back to Hickory where they are sterile, friendly, and appreciate my time and business.Service: Dip powder
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March 2023 by Google User
I loved my nail I loved the atmosphere good price good work and quick thank you Lucas for my nailsServices: Nail art
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February 2023 by Jesusfreek Jesusfreek
The 1st time I used this company I thought they did a great job I went back the 2nd time had gel Polish trearment and had some issues but got through it. A few days later my nails were so weak they were breaking every day and I generally have the strongest fingernails a person could have. I have been in cosmetology And have much experience To know about Products used. Gelaze brand was used for my nail polish, And This Product can be purchased at Sally's because I Have used It before and it's not a Professional Product. They also grind off your old college down to the nail and the nail bed which is very bad for Nails. I Thought I would give them another try so I called and asked if they had OPI products and I was told they did so I Scheduled an appointment in drove over there To find out they had nothing in the brand of Polish that I desire to use because I know that it's a good product and I've never had issues of it weakening my fingernails. So I wasted my valuable time and Got up and left because I waited to tell me this until after they had seated me and put cotton on my nails to remove my old Polish. They kept speaking and their language and wouldn't speak to me directly in English. I think that is very unprofessional and rude if you know the language here in this country then that is what you should speak to your customers and others about your customers. They do not take cards only venmo or cash. This is also a problem because the last time I used venmo I got charged $10 for the transaction.Service: Gel manicures
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December 2022 by Rodney Booth
Took my daughter here for her 3:30 appointment. She didn’t get sat down until almost 5:00. Let walk ins in front of her. Didn’t even leave until 5:45. And this was just for a filling. Not acceptableService: Nail repair
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October 2022 by Olivia Reid (Liv .)
Charged me extra for i dont even know what the lady who did my nails was very rough and left my skin feeling very dry and in pain she was very nice and didnt take long
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October 2022 by linda pritchard
I have been going to Mary's nails for several years. It is the most sanitary salon I have been. Every employee is very friendly. I always get a good result. I am handicapped and they assist me very graciously for a pedicure. The atmosphere is always upbeat and they have there own '"America Idol" to sing to you..
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September 2022 by K D
4 weeks ago I came in and had a pedicure and got my SNS nails . Lucas was very rushed doing my pedi and cut / rubbed the skin off my toe while filing my toes nails . He blamed me and said I moved and made the file slip . He was being to aggressive with the file and he slipped . He also rubbed my heels so hard , I had to ask him to stop , and jerked my foot away. I love pedicures but this one was torture . …Now on to SNS NAILS … a young lady came in ,as I sat down for my nails to be done . She was waiting on Lucas . She was texting him .Twice he picked up his phone and laughed and she began laughing . I didn’t say a word, got my nails done and left . He done my nails in 30 minutes , they didn’t look the best but I was going to just deal with it .This week I arrived for my appointment 15 minutes early with Lucas and waited 20 minutes or so he called me over started taking off my SNS NAILS ..His next appointment arrived . He gave me to another lady , while he done his next appointments nails ..I will NOT BE BACK !Service: Dip powder
