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November 2023 by Heath E
I called them when I was at work they quoted me $106 after tax I send my wife they charge her $133,also they don’t have the equipment to align my car the manager attempted to anyway making my car pull right sending my wife home worse than when we came when I go up there for them to re align in the high school kid tells me they don’t have the stuff to do a Tesla
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September 2023 by Ron Klemm
We were 800 miles from home on Sunday and got a puncture. The nearest open tire shop was Mavis Tire in Lenoir. I am so glad we went there. They took the tire immediately and plugged the hole for a fair price. The shop is neat, clean, and professional. The waiting area and restrooms were also nice and clean. I would definitely recommend.
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September 2023 by Ken Hair
Went to Mavis for a golf cart tire issue and was in urgent need for repair as I use my golf cart for work. The manager got one of the staff on it immediately and they repaired the tire quickly and got me right back to work. The manger told me no charge as it was a simple fix. All the staff and the manager I came in contact with were very polite, courteous and treated me with respect! I will definitely be utilizing Mavis in the future for my needs. Thank you all for your customer service and concern!
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September 2023 by Joyce Long
My daughter was quoted 325.00 for front brakes. They ended up charging $808.00 dollars and kept the truck for a week. This is even with her buying her own parts and bringing them in. They did stuff they were not told to do.And they write their own reviews and have family and friends write reviews. They asked my daughter to give them a 5 star review before they had even done any work.
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September 2023 by Ken H.
I went to Mavis with a golf cart tire issue and was in urgent need to get it fixed as I use my golf cart for work. The Manager had one of his staff to address the tire immediately and they were able to get it fixed and get me back to work. The Manager and all three of the staff I had contact with were extremely courteous, polite and treated me with respect and excellent customer service. Thank you and I will definitely be utilizing Mavis for future needs.
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September 2023 by Shea Hoyle
Exceptional customer service - prompt and courteous. Competitive prices - four new tires and an alignment. Convenient hours - open on weekends including Sunday. Dave, Justin and the technicians were very personable and professional.
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September 2023 by Karen Crotts
We made an emergency stop here when the oil light came on, and it wasn't time yet for an oil change. The manager on duty checked and added a quart. We tried to pay, but he sent us on our way. They get five stars for prompt attention and excellent customer service! Thank you for blessing our travels today!
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September 2023 by Marquisa Sloan
The service here is above and beyond. I was greeted very welcoming and quick. And the prices are great. Will definitely return for any future needs and will definitely recommend. Not too mention the also have a free air machine that can be set right outside in front. Thank you !!!
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September 2023 by Jennifer Poston
I came on here and wrote a good review until a week later come to find out the didn’t balance my tires they put 7 weights on my tires had my car shaking really bad! Not only that but made big mistake to begin with and took the wrong tire off my car so I had to take it back and get that worked out ! Also over charged me for everything they done on my car because every other shop I been to said they charged me wayyyyyyy too much money ! 10/10 I definitely do not recommend!
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September 2023 by Tara Martin
The guys here are very nice. Helped me with an issue I had and also educated me on something I didn't realize about my car. Will definitely return for service and needs in the future!
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September 2023 by Tim D.
I scheduled a appointment, ordered tires and arrived early. Was greeted and reviewed what was scheduled. Had a seat and waited. 40 minutes later i was told about some brakes issues that needed to be addressed and they showed me the problem. I told them thanks for pointing it out. THEN I was told that the tires that they had ordered were NOT THERE. Was told I could go to another location and they were sorry. The store had my name and phone number and never informed me. Wasted my time and theirs. Manager didn't seem to care, said he didn't make the appointment!!!
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July 2023 by Sherri Boyle
I’ve been here a few times now and have always had a good experience. Justin has always been friendly, helpful and professional (I have never experienced pressure sales tactics at this shop). Yesterday I had an oil change and tire rotation. This morning I noticed one of my hubcaps was missing. I stopped by to ask if maybe they had forgotten to put it back on. Brock (filling in from another Mavis location today) was in the office today and asked the guys in the shop if they had seen it. It was nowhere to be found. He went out of his way to make things right. He called and got a new set of hubcaps delivered and put on within an hour.
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July 2023 by Susan Bollinger
I am sorry to say that I had never heard of them until I was advised that this weekend they are sponsoring my favorite NASCAR driver Denny Hamlin driver of the #11 Toyota for Joe Gibbs Racing. I always support my drivers sponsor so I will definitely check them out. Thanks again!
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July 2023 by Ermagain
I came in to get some new tires and get an alignment. Larry and his staff did an awesome job, and they were very professional and friendly. I would definitely recommend this place to my family and friends.
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June 2023 by cassie kidder
The employees went above and beyond today 6-11-23. They treated each customer with respect and since there is no vending machine in the store, one employee went and bought me a couple of drinks while I was waiting for my vehicle. He even offered to buy me snacks. He paid for it too. They deserve recognition for a job well done. Hats off to Lenoir store...thank you for being so kind.