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February 2024 by D C.
Not here anymore
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January 2024 by Laurel King
This place no longer exists :(
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January 2024 by Coley lady Jk
Great location and lots of fun to choose from with great plans
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November 2023 by Britton King
Helpful
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October 2023 by Angela Kiser
The store was very clean and well organized. Everything was in stock that I needed. The sales associate was very good at multitasking. While I was there 3 other customers came in to pay their bill and she was able to do the task and not keep me waiting. Very impressed ??. She was polite, knowledgeable, the only one working in the store ? at the time of my visit. She even greeted everyone as soon as they walked through the door ?....
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May 2023 by Rachel Callender
Helpfulish, but couldn't give me the same offers that online metro offered so I had to go with the better deal
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March 2023 by Mandy Royal
This store is very very bad and needs to be closed with reopened with all new staff . It is true manager I think his name is Eric needs to be fired Ms staff replaced never in my life have I been mistreated the way this store treated my sister and myself the way they did .
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March 2023 by Robin Johnson
Typical corporate store...know nothing, can't find it or some other excuse.
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March 2023 by Anthony G.
The metro in Morganton never had any phones in stock. Been there 4 times and never have what I wanted. Their service is poor out in the boonies and slow internet everywhere else. Verizon may be more expensive but at least I know my calls connect and internet is fast. Dropped metro quick and been with Verizon since.
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March 2023 by Betty Raby
My friend has been with metro for 10 years. She got a new phone, when she put her lock pattern on it, the phone would not work. She tried resetting it. Nothing. She took it to the lenoir metro, they said they couldn't do nothing. Laughed at her and gave her the number to Medicare. They are no good and need to be fired. I was going to go there, but never will I unless they get people in there that are nice and will do their job.
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February 2023 by Dennis Mooney
Great Location, and Friendly staff willing to assist You in any way they can..
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December 2022 by Charles Cloer
They couldn't help this time with my phone which was my fault to begin with but they're always willing to try nothing to complain about
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October 2022 by Richard Burr
Service while in this store seems very good, until I realized nearly all things I was told during the sell was totally untrue. Even after contract with one of the staff in the store on Oct 13, 2022 (around 11am) resulted in a customer service interaction with a quite mean and non-customer oriented individual. Though I was honest but in no way angry, inappropriate etc. she just hung up when I didn't just agree when she told me what I was told during the sale (which of course she was not involved in). Yet another example of improperly trained customer service person at Metro.
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April 2022 by Jennifer Minton
Great place took care of my upgrade on my phone after we done been to the Hickory store the last there said it would be 3 hours when it took 30 minutes here I most definitely recommend the Lenoir store over the Hickory store
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March 2022 by Michael “LiLCummings” Cummings
Iris was OUTSTANDING! Making sure all our needs were met and provided a clear understanding of what the bill will be monthly! Great customer service and overall experience! Spot On ?