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April 2024 by Jennifer Taylor
I came into the bank to do a withdrawal and I asked Tomas to give me a bank card. Tomas replied with, "being that my line is long and I'm the only person working at this location currently. He said if you don't mind asking the Branch manager to do it. I said fine no problem. I stepped to the Manager door and asked him if there was a ledger to sign in on, he replied with" I'll be with you right away, I'm closing out of this" I took a seat in the lobby, as soon as I took the seat a man came in and started talking about an issue he was having with his car loan payment. The manager had him come in his office and take a seat and he begun to assist him, never asking for a moment did I mind, or he'll be with me, nothing. It was rude, lack of leadership skills, no customer service skills, disrespectful and totally unprofessional. and waited. Needless to say, I will never ask of anything of him. I will take care of my transactions, which is going to be short lived. I refuse to have my money in a place that they treat you like crap. He didn't give the same answer/response he gave me. Things that's obvious need not be explained
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July 2023 by Liz Winter
Bad location , slow service
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May 2022 by corey pendergrass
Always a pleasure to do banking at this branch! Thanks for keeping track for me. Whatever you’re paying Ann, double it.
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November 2020 by Sandra Wells
Never enough staff to take care of customers. Love BB &T just not this location. Won’t be back.
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September 2020 by William Powell
There is zero customer service for anyone under the age of 40 or even if you look young. Also the rates and fees of everything, your better off banking with literally anyone else.
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September 2017 by Chris Guyer
Great help always nice
