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March 2024 by Mallori
Only reason I’m giving this a 2 and not a 1 star is because it was not a long wait. The first guy barely acknowledged me. The other guy made me feel stupid and was condescending when I needed help and not helpful. I won’t ever go back here. No reason to treat people that way.
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March 2024 by Jennifer Randolph
This place deserves 0 stars! Rudest man behind the counter. He was rude to everyone in line. I just don’t understand how people like that keep a job. Absolutely disgusting!
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February 2024 by Travis Wilson
Brand new facility is really clean!!! But some of the employees are rude. Went in this morning to get something and they rolled their eyes when I asked them a question.
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January 2024 by Wendy Boyd
Love the new location; the employees are knowledgeable and efficient. My only recommendation is having a 2nd drop off box outside as the one gets full with package drop offs sometimes.
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December 2023 by chuck haz
These people are as slow as my granny whe delivering packages and mail if you don't get it when it's due check your neighbor it has always happened to me and they get paid good with great benefits why this then
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October 2023 by GumbyParity Mick
Wanted me to spend 10 dollars on a tape roller to box my package. Wouldn’t use the one behind his counter to help me out. UPS down the road tapes up boxes and so does Goin Postal for free. I am not spending extra money once I already have my shipping label and package and all I need is tape and you have the means to help.
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June 2023 by Brittany Hardy
This has got to be the worst post office in the state - No supplies, no sense of urgency, and definitely not trying to go out of their way to help.The UPS store right down the road is much more helpful.
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May 2023 by Mike M.
Amazing service !! I had over 100 mail outs and John was so helpful. Go here for any mail service you need.
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December 2022 by M P
John's great. He really looks out for us absent minded shippers. Actually came out to my car to be sure I fixed my mistake. Thank you John. Sorry.
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December 2022 by Mike Cooper
They leave packages in the rain beside a sign asking them please don't leave the in the rain. I have a covered porch
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October 2022 by Brian Shumack
I went to mail a package, the man took the package and payment. Package was mailed.
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August 2022 by Helen Robinson
The mail carriers are reckless drivers and rude. I passed one in my neighborhood which made him angry apparently as he proceeded to zoom past my driveway almost hitting me, and skipped my house. I tried to call the post office but wasn’t able to speak to a real person.
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June 2022 by Mike B.
I stopped in this afternoon to mail a couple of items. There was no line and the employee was very helpful and friendly.
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February 2022 by Jennifer Claggett
I had live chicks delivered via USPS and these folks gave excellent customer service during the process. They called me before opening so I could come get them immediately and were very friendly. I appreciate it!
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January 2022 by Moon Bird
I wish I could give ZERO stars... I've lived in Lewisville for 5 years, and in Winston Salem for 35 years prior, and have NEVER experienced a more inept and unqualified group of people operating a business in my life. Where do I even begin... 1) I get the wrong house's mail at least once a week, usually more often than that. 2) The staff is VERY unfriendly, the postmaster doesn't seem to really care about helping if it requires him to do anything more than standing up from his desk. John, one of the front attendants is extremely rude and one of the least friendly people I've ever had to deal with at a service style company. 3) They have LOST MANY of my packages over the years, more than I can count, to the point where I pay extra to have things shipped to me via any means available that ISN'T USPS. Let me add some context... I purchased a pair of shoes for someone for Christmas and it turns out they didn't fit well so I paid for a prepaid return label (Not at USPS) The return label allowed me to drop off the package at USPS, I did so last week, while dropping off they didn't provide me with ANY form of receipt, even after I asked TWO attendants to confirm this was normal, which they confirmed was normal (come to find out later this is NOT normal). 5 days later and NO progress, or even an acceptance scan showing that USPS was in possession of my return. I've contacted their location a few times trying to get more information about how to fix this issue and they've been ZERO help. I'm now out an expensive pair of shoes, AND a Christmas present for someone special because of these idiots. BEWARE and find another USPS location or shipping service!!!
