-
July 2024 by jamie fisher
The sales associate was very nice had a great sense of humor and very knowledgeable. Thanks again
-
June 2024 by R G
Alex is a great salesman, very helpful! Just waiting now to see if a problem at the corporate level that Alex helped me gets resolved!
-
June 2024 by hailey simpson
Great experience here today! I went in to get a new phone and Devin was very helpful. He set the AT&T app up for me and helped me buy and set up my new phone. Very easy process and I’m so happy!
-
April 2024 by Randy Burchette
Devin was Very helpful and the store Experience was Excellent....
The Best Experience store that I have been in while ..
Service was Great..
-
April 2024 by Pheaktra Hem
I’m very disappointed with their customer service. I was given false information by the lady that called herself a sale person. The protection plan fee was added into the plan without letting me know . She told us that we didn’t need to pay for the activation fee . But everything were on the bill which made the bill extremely high. I had to go to the store 4 times and be on a few phone calls to get it fixed but not everything has been fixed . Alex (the store manager)has been really helpful
-
February 2024 by Regina Poindexter
This was absolutely the best customer experience I have ever had. Christian was knowledgeable and friendly. Every employee should have his outgoing and outstanding attitude. I was really dreading going to get a new phone, due to previous stuffy employees. Christian was a real breath of fresh air.
-
February 2024 by Coleman Phillips
Unfortunately, I believe I will be leaving ATT because of this store. I was given false information and my bill is the highest it has ever been as a result. When I returned to this store to try and have things corrected, I was told that there was nothing they could do and that I would have to pay hundreds of dollars to have the problem corrected.I was told that I would get an Apple Watch for free because I am a first responder. I told them that I didn't want the watch if it increased my bill, but they assured me that I would only be paying the taxes on the watch and that my bill wouldn't change. This was not the case, I got hit with all kinds of fees and my monthly bill went up almost $25. ATT customer service informed me that the promo that the store had promised me wasn't available in NC. But when I returned to the store, I was told that if I wanted to cancel I would have to pay $300. I hate that this happened, but I can't bring myself to stay after this incident.
-
February 2024 by Karen King
I had the pleasure of working with a young lady who really knew what she was doing. I’m not very phone savvy but she helped me with my stupid questions. A very kind girl.
-
December 2023 by Corinna Dunn
Amazingly helpful in getting my phone lines set up after the general customer service phone tree was entirely unhelpful after two hours of "following the script".In-store, I was able to communicate the issue and we were updated, transferred, and on our way in about 25-30 minutes (and much of that time was just syncing data from one device to another).I wish these awesome people could get bonuses or extra commission on fielding/fixing the errors of phone or online departments! Thank you again! ?
-
October 2023 by Sharon Scarbro
Super nice people!
-
September 2023 by Diane Shoemaker
I was in and out in less than 45 minutes, very knowledgeable.
-
August 2023 by Melissa Beccles
Brandon was amazing he helped me update my phone and saved me from driving to Greensborough!!!!!
-
July 2023 by Robert Kidd
The guy was very nice and competent.
-
July 2023 by Christa Corkins
Store manager is awesome and helpful
-
July 2023 by Jerry Roeder
Took care of my phone problem and got it working again
