Dollar Tree is a favorite place to shop for crafts and quick snacks. Many customers find the store neat, organized, and clean, with sweet and friendly staff. However, some note it is steadily going downhill, with stock lower than a year ago and items sometimes messy or still in boxes. A common complaint is that not everything is a dollar anymore, which feels ridiculous given the name. Despite shortages and changes, loyal customers return, stating they couldn't survive without it for certain needs.