-
October 2023 by Melissa Darr
Fidelity Bank is excellent! Old fashioned customer service which means the staff knows your name, addresses you with happy greeting and can help with any questions. They say "thank you", too. The staff is naturally geniune and KNOWLEDGEABLE about banking. This place has a heart for professional, personal banking. The staff are real people in our community. They don't make banks like this anymore. Thank you Fidelity Bank (Lexington, NC).
-
October 2023 by Zach Parks
There is not a more personable bank than this bank here. I love everything and everybody in this bank. I recommend Fidelity to any and all people
-
August 2023 by Lynn Satterwhite
Absolutely hands down the best business banking, all the employees are so friendly and helpful and it's so nice to be greeted by name when you enter, over the years I have banked here they have watched my kid grow up and call her by name the have ventured with me around every corner. If you like the personal one on one experience, small town feel and attention to detail bank, this is the place to go!
-
June 2023 by Ashley Hedrick
Susan Story and the entire Fidelity team have been amazing to work with through my dad's death and closing his account. They have walked me though the process and what they need. She is even personally taking a document to my lawyer. I can't say enough how helpful and caring and informative they have been.
-
May 2023 by Montisa Edmonds
I need to know something about my account they are there for me and if I need to put or call about something, they are there and give me respect and is the the best at hospitality and the friendliest people,and fast to help me and fast at what they do.Thank you
-
May 2022 by Lynne Brame
Wow!! We went to Fidelity to inquire about business account options. Susan Story, Branch Manager assisted us. Susan’s professional demeanor made us feel welcome right from the start. Susan was genuinely interested in our business needs and asked good questions to determine which account would be right for us. Susan recommended an account to meet our needs. We had shopped two other banks that morning and we decided that Fidelity in Lexington would be our choice, so we opened our new business account and we feel that this will be the beginning of a great partnership!
-
March 2022 by John Bream
Fantastic service! When I was opening my new offices, the bank with which I have been my entire life didn’t correspond with me for a month after initiating applications for loans - and then gave poor terms. Other banks (Southern, Bank of Oak Ridge) would only offer SBA loans, which aren’t ideal for small businesses given you can’t pay them off early when you’re successful.Amanda Laws at Fidelity came to the rescue! Fidelity secured loans for my X-ray machine, gave me a credit line and was able to finance the office I purchased with good terms. Their customer service is also phenomenal!This small-town community bank supports small businesses! For that, I’ll be forever grateful!Anyone looking for a loan should start their search with Fidelity! I certainly will!
-
October 2021 by Walter Fulp
Excellent banking and loan experience with Fidelity here in Lexington. Alan Lomax is always on top of his job and your banking needs!
-
October 2021 by Flor Guerrero
They are helpful especially Amanda
-
July 2021 by Ducky_ Playz
Great Customer service all staff are so nice! I got Mrs Amanda Laws she is Amazing!
-
April 2021 by Susan Byerly
What a great bank! the staff is so helpful, especially Amanda in business banking and Susan in personal banking! Those two ladies have changed my attitudes towards banks in general. Wonderful and timely customer service. I have since moved all of my accounts to them. LOVE THIS BANK!!!!!
-
April 2021 by Ben Anderson
As a business owner in lexington, working with Lexington Fidelity Bank has been a great move for us! The team of friendly employees at this branch have been nothing but professional, and diligent in getting whatever was needed for us done. Amanda Laws is the reason our business made the switch to Fidelity! From commercial property loans to checking accounts, this branch is ready to serve your needs! If you are wanting a bank that gets things done fast and competitive, look no future. Give this branch a try and see why making the switch is easy!
-
April 2021 by Jonathan Mast
The customer service at this bank is wonderful! Everyone was friendly and courteous. Honestly, they went out of the way to make us feel at home, and to help in any way they could. This is how a banking experience should be.
-
April 2021 by Michael Everhart
If you aren't with Fidelity bank then you are sorely missing out! I started working with Fidelity in April 2020 and it has been nothing short of excellent! They have done more than enough to show me that their focus is on clients not account numbers.
-
February 2021 by Kristina Kinley
Fidelity Bank has been awesome to work with. The ladies there are friendly and caring.
