-
February 2024 by Jason Shell
Everything was taken care of like I asked.
-
February 2024 by Charles Chatterton Jr
Great staff
-
February 2024 by God Father0306
I don't know about other Firestone businesses but the people work at the one in Lexington, NC. are amazing people. They take care of you on a professional and almost friend like way, or so I say family way! They are on the jobs that they do with a quickness in a professional manner. You know some garages you go to the employees seem annoyed about you sticking around while they work on your vehicle. Zack, Marlin, Dustin, and Charlie are great with customers and service. They all keep you updated on the service they are doing for you. They don't do anything without your approval. I have experience where some places will do work add parts then you have this big bill that comes at ya. Not these guys!! Also when you qualify for the Firestone card you get great saving on repairs and parts. They do you right at this Firestone Auto center that is the bottom line!!!
-
January 2024 by Nicole Davis
Very helpful and great customer service
-
January 2024 by Zachary Theile
This place treat you like human beings. Dustin is a class act manager. And if he’s not the manager, he should be! Dude took care of me and my family the way that southern gentlemen are ought to. Class act at this establishment. 10 out of 10 on Communication and fair prices. Would go again!
-
October 2023 by Derek Wagley
Been taking my vehicles here for multiple things over the years. Very professional and great work, great location. Thank youServices: Tires
-
September 2023 by Kat Armstrong
these folks are GREAT! i took my car in to these guys for the first time this past weekend for some simple things. i got a call from them a few hours later as they had a question for me. a little while after that call, they called me again to ask another question about moving forward with new parts. they apologized for forgetting to mention it on the first call and i thought nothing of it as it wasn’t really a problem, everyone forgets things now and then. when i arrived to pick up my car, they told me they had given me a discount for the communication issue and that they really valued their customers and wanted to continue to have me as a customer. they had zero hesitation in making the experience as smooth and clear as possible, and for someone that has terrible anxiety when it comes to getting things done on their vehicle, i REALLY appreciated their customer service! they were very busy on that day and they got the job done fast and well! everyone i interacted with was super nice and i will definitely be taking my car back here. (shout out to Phil, your customer service is top notch!)
-
September 2023 by Valerie Connelly
Had an emergency that required immediate attention. I went at store opening and they worked me in. Fixed what needed fixing and didn't charge me as it was an easy fix. They were super helpful! Thank you so much!
-
September 2023 by Bob Correll
Okay so I just bought two sets of tires from Firestone was fixing to buy the third set drop my truck off at 8:30 came back at 11:30 and they have not moved my truck I was told they kept moving my ticket back to the bottom of the stack they did this three different times it was done by the store manager Dale will be finding me another place to buy tires from here on out
-
September 2023 by Brittany Woods
Had a rental that got a flat. Customer service was amazing. Got me taken care of right away, even with being short handed on a Sunday.. Thanks GuysService: Tires
-
September 2023 by Greta Wicks
Great service! Quick response. Ready when promised. Will use them for all my tire care needs in the future.
-
August 2023 by Bernice M C.
I had problems with my brake, I explained the problem over the phone, they said come in, they look at my brakes explain the problem, gave me a fair price, fixed it in a timely manner, needless to say I was satisfied , Thank u FireStoneI shall return
-
July 2023 by Paula Hill
Very polite and done pretty quick. Wish you had senior discount.
-
June 2023 by Dawn J
People here are very helpful especially Niki, the lady up front taking orders. She gave me a quote on tires and told me their specials for the week. That was really helpful. I could see myself doing business here again.
-
May 2023 by Jane Shafer
Very friendly. I am from out of state and they were courteous and worked on my car quickly and efficiently after it had to be towed there
