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April 2024 by Tiffany Earley
Placed an order online, said the order was rejected, but still charged my card. Called the store, they had me come.show them my proof so I did and was just told to try to dispute it for a refund. They refused to give me my money back or the food I clearly paid for because their system glitches. After having me drive all the way up there I would think they wouldn't let me leave empty handed. They just Gave me a number to call. They absolutely did not want to make it right or even care to.Basically stealing from the poor to give to the rich. They still have my money and refused to give me anything.This morning tried to contact customer service. There's no way to get in touch with anyone. You have to do it through the website but the page has an error half the time and won't load. Finally got it to load. Filled everything out. There is no complaint option for store which is weird. Filled info out and asked to be contacted through phone and it said I'll be contacted within 48 hours but it never asked for my phone number.We eat at papa johns very often. Now I'm boycotting these theifs.UPDATE: STILL NOT CONTACTED BY ANYONE FROM PAPA JOHNS TO MAKE THIS RIGHT. JUST CONSTANT DEAD ENDS TO TRY TO CONTACT ANYONE.
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March 2024 by Amber Ferguson
Manager Jason was extremely rude! My whole order was innocent I called up there to talk to the manager and when he can on the phone he was very rude and refused to do anything about my order! Mind you I paid extra money for everything and got nothing! When I asked what was going to be done he said absolutely nothing! My family orders here once a week because my kids absolutely love the pizza! We will not be back! We will take our business to dominoes where I know the service is great!
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March 2024 by Robert Palmer
Ordered a large original crust pizza and when got it home discovered it was not even a medium size and had thin BURNT crust. This place needs a complete staff replacement as when went in to pick up pizza they were dancing around talking loudly and playing grabass instead of paying attention to their job. Place also had flour and food scraps scattered all around including on the so called pizza makers. Hope they enjoyed gouging me for the price of a large pizza that I did not receive???????????
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February 2024 by Chad Mabe
They’ll send you burnt pizza with no sauces that they charged you extra for. It’s literally a waste of money.
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February 2024 by Mirza Izic
Ellis is crushing it. Super pleasant interaction when fixing my order.
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February 2024 by Angela Terry
They have great food .I just hate how they do there ording system. I feel like it's a two party
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January 2024 by John Belcher
Always good and always good service
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November 2023 by Nikka W.
Ordered delivery and got everything but my drink. I called the manager and he said that he would have it delivered asap but I never received my drink. I will never order here again.
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November 2023 by Brandon C
Short stocky delivery driver almost hit me and and my family pulling into the area, near cash points system and she should not have a license.
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November 2023 by James Clark
The delivery driver has no regard for your safety in the parkinglot. Please by all means be safe driving in this parkinglot. Delivery girl was in such a damn rush to get back in the store she almost took out my car.
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October 2023 by angela marshall dds
Orders boneless wings and barley have no sauce on them at
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September 2023 by Kathy and Mick W
Ordered a delivered The Works pizza. It arrive very under cooked and doughy. Had very little toping and what was on the pizza was just hot and not cooked. This was the second time and last time we will order from Papa Johns.. Times Square pizza is much better. Called and complained and was told they were sorry, so better luck next time we took that to mean.. NEVER AGAIN!,,,,
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September 2023 by Wendy Coley
This pizza was so good! Thank
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September 2023 by Mike White
I ordered from here at around 10:30 pm, Uber Eats said it would be delivered by 11:20. An hour goes by…still no sign of it being on the way. I check the app to see what’s going on, now it says ETA is midnight. I’m like okay, sometimes delivery drivers run late. But then I realized that the order is “still being prepared.” I give it a few more minutes and check back…now it’s 12:20 and order still says it’s being prepared. I check to see what time they close and apparently it’s 11! Why/how was my order even accepted if it was never even going to be prepared?? I’m so pissed I wasted time waiting on an order that was never going to arrive. Now I’m still hungry and it’s too late to order from anywhere else.
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September 2023 by theresa wilson
I ordered my favorite cheese sticks, they were perfect! In the 90’s I worked 7 yrs at papa johns so I speak from experience. Thank you ?