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February 2024 by Bethany Brooks
The fish have ick. The employees knew about it and are still selling them. We spent $70 on fish who died but not before infecting our tank and now we're losing fish we've had for YEARS. I heard the employees talking about it when I went to get ick treatment. They know and aren't warning customers and are still selling the fish.
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February 2024 by Jode H.
Went to get a dog bed and an obedience collar for a dog. Had to wait 15 min for someone to come unlock the cabinet for the collar and the lady starts asking personal questions about our dog. She was asking what type of dog and how much it weighed. I said I don't think that matters to you. We knew which one we needed because the 1st one broke and was getting the same one. And we got the one for small dogs . She would not give us what we needed without questions being answered. so we left the store . They lost a $150.00 sale. We are not going back to this store. The manager should have called over. But we were in a hurry. I'll buy from Amazon or chewy. It is easier to buy online sometimes anyways. Brick and mortar will be a thing of the past because of employees like this that doesn't own this business and is there only to collect a check. . We can read the box, we are not stupid. We wouldn't buy something that is going to hurt our animals.
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January 2024 by Marco Ruiz
Clean nice and the staff is great.
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January 2024 by Annie Williams
Like the dog toys,my dog loves them
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January 2024 by Adam Nichols
Took my dog here for a nail grind, notified them he doesn’t like it much and tries to pull away. They did not hold on to him well enough and he fell off the table and was hanging by his neck on the table harness. Then they tried to tell me that I didn’t warn them and I’d have to come another day, the grooming staff is clearly incompetent and needless to say they have lost my business. Would also like to add that the dog ahead of me peed on the table because it was so scared, and they put my dog on the same table, not very sanitary or professional. I would recommend avoiding these people!!!
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January 2024 by Crystal Walker Harris
It was great they take time to help you and don’t hassle you
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January 2024 by Cathy Hutchens
Great customer service
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December 2023 by Janet Dunning
Love this store! The staff is always friendly and helpful. Jesse Duke had a blast!!!
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December 2023 by John Evers
They are very helpful, under staffed, their prices are higher than for a harness or collar than Amazon, but they make sure things fit and will exchange them if these items are not comfortable for your dog.
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December 2023 by Darlene Brushwood
Came in Christmas eve and you could tell the store has been busy. Of course the stock was down, but still had a good selection of toys to choose from.
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December 2023 by Brandi Moore
Awesome people! Pepper got a great haircut! Caleb is great!
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December 2023 by Vincent Trautman
I love that place I go there to get the big dinosaur bones for my sister's two German Shepherds and they go nuts
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December 2023 by Anthony McDowell (Imp. Stuff)
Eh, great place to go for animals and fish.
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December 2023 by Michael Humphrey
People are friendly prices are a little high but they always have what I need
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December 2023 by Gina Rollins
Friendly staff & most of the time have the items that we like & want to purchase.