Public Storage in Lexington offers a friendly and efficient storage solution with free reservations and no commitment. Customers can choose the online eRental option to move directly to their unit without visiting the counter. The staff, particularly Kathy, receives high praise for her outstanding customer service. Many reviews highlight her polite and generous nature, as well as her ability to make customers feel comfortable and informed. Kathy takes the time to explain options and policies, ensuring that first-time renters have all their questions answered. Her warm personality and kindness leave a lasting impression on customers, making their storage experience enjoyable. Overall, Public Storage is recognized for its excellent service and supportive staff in a convenient location.
I just had a few questions about the app and gate and I called the wrong storage location but Nikki was still very helpful answering all my questions and very professional.
September 2026
Nikki is just fabulous!!!!! She was very informative, kind, friendly and made my experience amazing!!
June 2026
Great customer service. Very helpful. Very pleasant.
