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October 2023 by Tamara Lambeth
I purchased a used refrigerator from Walter’s appliance in August which had a 30day warranty. Got the refrig home and the light inside did not work soI checked it and it wasnt screwed in. When I tightened it in for the light to come on it didn’t work and it would short out the temp light for the refrig. I contacted the store and was told there was no repair person or anyone available until the next week and someone would contact me the following Monday. I did not hear back from anyone at Walters by Friday of the following week so I called. I spoke to a young man that was very indignant that someone had said I would be contacted that Monday and wanted to know who told me that of course I did not have her name. I was then transferred to supposedly the manager. After a conversation with him regarding what was going on with the refrigerator, he said he would order a new bulb and chose not to send anyone out to see what was wrong with the refrigerator instead want me to bring it back in. I had paid to have someone bring it to my home so no I wasn’t going to pay to have it brought back to them so on August 21 I sent him pictures of the bulb because it is a special order bulb, and I couldn’t get it at Lowe’s, he said he would order it and contact me as soon as it came in. It is now October 23 I haven’t received a bulb or a call back from Walters if I could give them less than one star I would they have horrible customer service, and the people that , you speak with are not very pleasant. I’m just wondering how they stay in business as they do not honor any warranty, or do what they say they are going to do.
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October 2023 by WDF Appliances
Thank you Great service and prices
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June 2023 by Niria Velazquez
Huge place with lots of inventory. Wasn't aware that it was as big as it is. Glad I was able to see what all they have.
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January 2023 by Elii Garcia
Great place to shop for Furniture!! I bought a bed a couple years ago and it's still in GREAT shape!! I also bought a nice dining table from them and couple more items!! I am pleased with the Customer Service there!!! Jorge, the Manager is an amazing person to do business with!! Very pleased with all my purchases! Great customer service ?
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November 2022 by Lindsay Davison
We bought our living room set from here about a year ago. I promised I would give them a review because my experience was exceptional! The salesman was so helpful. He was honest and helped me get the best deal. They have a screen where you can search their inventory & it will tell you exactly when it will be available. He knew I had been in a few times as I was searching every store in the area. He ended up giving me a discount for coming back there to purchase. They also have a really reasonable delivery fee! We are tough on our furniture between dogs & kids but So far it’s been very durable! I couldn’t recommend them enough. Only complaint I have is that I wish the external part of the store appeared more welcoming!! It’s a little secluded & doesn’t seem to get a ton of traffic.
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October 2022 by Shannon Goss
Worse place to spend your money, workers are rude, manager loves to take you money but does not care after that, they are quite shady. Purchased a piece of equipment and it did not work for two weeks, they refused to do anything about it not even a curtesy call. Go to the bigger store, they have better customer service.
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October 2022 by Ben Knight
Buyer beware told them i wanted a conventional mattress. Was assured it was. Nope memory foam over spring. 2 months old and im sleeping in a dip in the middle of the bed... no return policy think twice save your money
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July 2022 by Anthony Funderburk
Experience was awesome ? friendly and professional service and an awesome price ?????????
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March 2022 by Gena Wright
Absolutely ? top star rating from me wonderful service so friendly and has anything u could need from furniture and appliances my washer /dryer and refrigerator came from his store as well as my kids bunkbeds beautiful finished cherry wood they have lasted years with no hiccups or needed repair and that's not even the best part THEY ARE AFFORDABLE AND DELIVER!!!! A must visit for anyone needing any furniture or appliance
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March 2022 by Gina Wright
Absolutely ? top star rating from me wonderful service so friendly and has anything u could need from furniture and appliances my washer /dryer and refrigerator came from his store as well as my kids bunkbeds beautiful finished cherry wood they have lasted years with no hiccups or needed repair and that's not even the best part THEY ARE AFFORDABLE AND DELIVER!!!! A must visit for anyone needing any furniture or appliance
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March 2022 by Laura Smith
Terrible place to shop . Went in couple weeks ago and the service they provide sucks. I asked several questions about a furniture piece and they were unable to provide me with answers, the kids working there were polite but very unprofessional. Not going back .
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July 2021 by Lizy Gluck
I went in to buy a used stove since mine died last minute. Bought one for $275 which was way less than the $745 I thought I was gonna have to pay for a brand new one at Lowes. Now I wish I had got one at Lowes. While the used stove works amazingly I noticed tonight there was 3 roaches in the digital clock window area. Never in my life have I had roaches an I'm not trying to have the experience now. I don't know what to do to kill them since their in the top part of the stove but now I've noticed this issue something has to be done ASAP.
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April 2021 by Jonathan Chandler
They have unique and beautiful furniture.We bought a fridge from them last month, (great deals). We plan on coming back soon for a new mattress.
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March 2021 by Theodore Canfield
Never had a problem with this place.My daughter purchased a refrigerator, washer and dryer and a recliner a year ago.I purchased a recliner and a mattress a month ago.Both of us have been happy with all our items.
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February 2021 by Karen Wilson
We recently purchased a washer and works great. Thanks to the guy who helped us george was his name I believed. Thank you for showing us around , will be back soon for our bed and mattress.
