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August 2023 by Erik Iddings
Had my truck in for airbag recall and service, great place. This is the only Ford dealer I like or trust in this area. Nice small town feel and personalized service, even sat down with the owner and enjoyed coffee and chat with him about cars!
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June 2023 by Luke
I had to have a recall done on my Ford Escape. Sean Brady with the service department was very helpful and very professional with my vehicle. If I ever had to buy a new vehicle I would 100% buy one from here. The prices are good as well!
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June 2023 by Donna Redmon
I had my car towed there by Allstate Road Side Service, which was great. However, when we tried to have the car looked at by Freeman Ford (the nearest place close to the breakdown), the service Manager was very rude and chuckled about why we thought we could have a Hyundia looked at in their mechanical services. Very rude person, particularly since I was already stressed by spending the afternoon, in the middle of nowhere, hoping for mechanical skills. None to be had there.
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June 2023 by V Welch
My wife's car broke down today about 2 mi north of Liberty. It is a 2019 Hyundai. I called the dealership to make sure they had a service department and they said yes. I told them our car was broken down and it would be there shortly on a tow truck. When we showed up with the truck and asked the service manager where to drop it he started laughing. He said what makes you think we work on Hyundais. I replied that I've seen at dealerships work on many other models before other than the ones they sell. I then asked did he have any suggestion where we could have it towed and he said look it up on Google. He couldn't have been less helpful or more sarcastic. He turned what was already a stressful situation worse.
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May 2023 by john swindon
Theses guys are great. No hassles getting an appointment. We travel throughout the year and never had an issue getting oil or fuel filter changes when visiting the area. We’ll stop there again when needed when in Staley.
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May 2023 by Brenda Ramey
Me and my husband went to see Todd & Ben and I’m telling you they are really awesome I don’t know what i would have done without them so friendly and kind I would never buy a vehicle from anyone else but them❤️❤️❤️
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May 2023 by Vik Maish
Salesman was friendly & knowledgeable about the vehicles. Multiple times customers keep going back when it's time to upgrade.
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March 2023 by John Adams
The Service Manager, Sean, is first class. They were slammed and I came in for something simple and he took care of me while answering two phone calls. Go see the Service Team at Freeman Ford and you will be treated fairly.
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February 2023 by Penny Bray
Awesome Customer service, timely work and a wonderful service team. A++
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November 2022 by Horton Brickman
Freeman Ford does not treat you like another customer/number. They treat you like family even better as they are transparent with you the whole time. I would drive an hour to get my vehicle serviced there instead of another Ford dealership that focuses on profitability, and a customer is just a number to them.
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November 2022 by mitch cain
Price of the service performance was almost double compared to other Ford dealerships in surrounding areas. Basic oil change (non synthetic) and tire rotation. $112.
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November 2022 by David Johnson
Went to get service recall work done on my vehicle couldn't ask for better people very friendly knowledgeable and will go back for future work
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October 2022 by John C
Would not recommend getting vehicle serviced at Freeman ford. Just recently had a basic oil change and tire rotation on my 2018 f-150 and the cost was $112. Called another local ford dealership within 15 miles of Freeman and the same service was only $65. They are 2 minutes from my house but moving forward I will drive the extra few miles for $60 less.
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October 2022 by Charles Bradley Jr
They don't try to overcharge you the way large dealerships do.
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April 2022 by Salem Arnaout
A true Gem of a local family operated business with genuine owner. I drove over an hour and was greeted with a sincere welcome. I was offered the keys of the new truck I am interested in to test drive with no pressure .I enjoyed the experience and conversation with David , professional, respectful, sincere and knowledgeable. I recommend highly and I look forward to doing business with a well deserving local family owned and operated New car dealership .Blessings
