-
June 2023 by Angie Bryant
Went in and asked for a roll of pennies. They wouldn't give it to me because my mom, their customer who I was getting it for, wasn't with me. Went across the street to Sheetz to get it.
-
May 2023 by Elena Leal
Love banking with them but worst customer service. Pulled up to drive thru to make deposit & the lady at the window didn’t greet or ask how i was doing or anything.. DIDNT EVEN ASK ME WHAT I WAS THERE FOR. I just proceeded by telling her I’m going to deposit and she continuously didn’t say anything. I guess they don’t talk or greet people or even ask how could they help but I done what I had to do that’s all that matters in this case.
-
August 2021 by Ben Lipetz
Personal and warm service from the entire team. Highly recommended for business and personal banking.
-
March 2020 by matthew melvin
Great bank with even better customer service. Customer service is top of the line. Been banking here for almost 4 years and would refer them to anybody I know!
-
March 2020 by sterling staton
Had a bad experience today at the drive thur. I asked for a blank check,counter check and the teller refused my request. She even started to interogate me on what i needed it for and told me that they dont give out blank checks. I should understand due to my account status. I feel soo humiliated because i know that my husband abd i been struggling while ive been sick back and forth at the hospital and doctors office. Now i need that blank check to hold for my landlord thsrs all. Times are changing.
-
June 2019 by David Melvin
Great place to bank! The tellers are very helpful and friendly. Always greeted with a smile. The managers are always friendly and happy to help in any way. The employees really go out of their way to provide excellent customer service.
-
June 2019 by umesh varma
I have had accounts with this bank for more than 30 years. It's the best place anyone can ask for banking needs. It's the prime example of best community banking services supported by professionalism, dedication, customer care, sensitivity, responsiveness, friendly environment, and much more. Well done!
-
June 2019 by Peter Pentony
The Lillington Branch is THE BEST!! David, Shawn, Crystal, Nancy, Ivy and Nicole are some of the nicest people you will ever meet. They greet me by name and make me feel very welcome in their branch. There is no need to go anywhere else. Thanks guys!!
-
June 2019 by Paralegal
This branch is exceptionally amazing! The tellers are pleasant and are able to assist you with any of your questions and banking needs. HIGHLY RECOMMENDED.
-
June 2019 by Mark Hammond
Have always enjoyed Fidelity and the Lillington branch! Friendly and helpful people, no matter what the task. Have banked with them for many years, and will continue to do so! Can highly recommend.
-
June 2019 by Margie Carter
Always friendly staff ready with a smile. Fast service. Answer my questions or find someone who can. Great banking experience.
-
June 2019 by Eddie West
This bank is wonderful. I have concerns from time to time with the business account and these Fidelity Bank employees in Lillington always solve it for me. Nancy and Crystal have always been extremely helpful as well as all the employees when they are not present. I strongly recommend this bank for anybody's personal or business needs.
-
June 2019 by Tara Hemmerly
All the ladies at this location are friendly, personable and knowledgeable. They've always helped me quickly when I've had a question or issue! Love this bank/location!
-
June 2019 by Debbie Hargis
Enjoy my daily visits to Lillington Fidelity Bank! Always greeted with a big smile and wonderful customer service! Staff is always ready to assist in any way! Makes my day!
-
April 2019 by MaryAnn Thomson
My husband and I recently opened a personal and business account. The entire staff was very friendly and made us feel very welcomed. We like the small town banking feeling we get from the Lillington branch. I highly recommend!
