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March 2024 by Tracy Ayers
poor management. Horrible mail delivery
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March 2024 by John Trala
Had a package delivered to Lillington, I live in Lillington I wentBack on website to get a update it stated it was sent to Henderson NCNow I just checked it .,And now says it's back in Raleigh NC. Why I have no clue when I live literally 6 minutes away from the the Lillington post office where itWas drop off at before it was sentNow I got to wait on
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March 2024 by Shane Ford
Great experience, polite and knowledgeable employees.
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March 2024 by Donna Clayton
Had two orders to arrive at the post office after traveling from a few states over. Same vendor just two separate packages. One order was delivered but the other one was returned to sender due to not being able to deliver to my address. Why after traveling over the course of a few days there’s a problem delivering to my address? Have a feeling the postal carrier knew she couldn’t get them both to fit in my mailbox and would have to deliver to my front porch.
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December 2023 by Mark Wills
Helpful people.
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December 2023 by expshare
I appreciate this post office, the crew is mostly friendly and the lines are always short.I request that we please get a package drop off chute inside the lobby. This place opens pretty late at 9am so it's almost impossible to drop off a big package before or after work.I've had to change my courier to UPS and Fedex a few times because of this. I'd rather support USPS!
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October 2023 by kalan johnson
Good luck getting your packages . Was told that packages that won't fit in box would not be left at box . My package was supposedly left in or at box and it is not there . Pretty sure a original size snack crate with the drink upgrade won't fit in the tiny mailbox I have at my business .
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March 2023 by Rachel Morrongiello
Why are packages not delivered? And no notes left? I go search multiple tracking numbers for packages and all say you couldn't come down my driveway? UPS, Prime, Fedex can handle my flat, straight driveway. I can see my mailbox from my house. Why do you accept packages if you just flat out won't deliver them anymore?
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March 2023 by Glinda Bryant
I have problems getting my mail I have inform delivery and when mail carrier comes half my mail isn't in there. I report it if it dont show up they say there's nothing they can do but it shows on inform delivery so where is the mail
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February 2023 by Michael Selitto
got a call this morning from the post office "Deborah" is the employee's name, to verify my address on a package that was addressed to me however, had a wrong address. Deborah went out of her way to give me a call and verify my address....thank you!!
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August 2022 by Alex Brown
I see why this post office has a one start rating. They are the most rude people I have ever met in my life. Not friendly at all and act like they hate their jobs. Not what I would expect for a local USPS in a small town.To the ladies at the front- having a cheerful attitude could go a long way.
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April 2022 by Alyssa Martino
It’s comical how bad they are at their job. We are the only area to experience such lack of basic mail delivery. No one in this town gets their mail on time, bills run late or are sent back, medicine expires, packages are forwarded to addresses that don’t exist, packages go missing, and if we’re lucky - mail gets delivered, but to the wrong house. Had to chase down the delivery runner as they sped 40 in a 20. Will literally watch the mail car ignore streets entirely. Will act malicious as well as now some houses are listed to not receive mail anymore.
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January 2022 by KPERDIEM
We are a small business in Lillington with regularly scheduled pickups.. Chandra has been truly incredible and continues to go above and beyond on communication and consistency. There is not a single day that she does not pickup from our shop and we have yet to have a package lost within the Lillington location. Every time I have also gone by the physical location I have been helped with less than a 10 minute wait and have never once felt like they weren't prepared to help me. People should be kinder when using the postal service and they would probably be met with kindness in return - I know I sure have. 10/10. Good job guys!
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October 2021 by R TG
Two times my package was returned to sender without ever being delivered 1st time said left on porch, then 2 days later said house abandoned then returned. I re ordered it to have it sent right back to sender. I did the tracking and email updates with out ever receiving notices. I have been living at the same place for over a year
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September 2021 by Dora Harris
Postal delivery is the worstI have so many problems with them Delivering the mailI'm out of work because of a job injury and they never deliver my mail, I have the mail delivery board on my phone and I always know what's coming to my mailboxNow what's really surprising is that one piece of mail came but the other 2 pieces never made itThis isn't the first time, it's definitely no secret that they will Discriminate Because of colorI have filed a complaint against them again, but this time I'm going to push a little harder I'm going to file with the better business bureau and show them how many reports I had to file about this same reasonThis is the worst
