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July 2025 by Sammi Shoniker
The worst customer service. The associate was extremely rude and on her phone watching tiktoks the entire time. I had switched phone companies and just needed guidance, instead was given this. Glad I switched.
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July 2025 by Kay Collins
Had a good experience with the sales girl and the manager last night they actually had to stay over to set my phone up and they were able to help my husband whose phone battery had overheated and expanded.
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June 2025 by Gracey Godwin
Had the best experience with Reggie he is the coolest guy and he will get you set thanks so much I'm so excited about my new phone!
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June 2025 by Doris Moody
Very knowledgeable sales person.
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May 2025 by Michael Bruton
The service is fine. Waiting for Apple to install updates is just ridiculous. Step it up Apple!
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May 2025 by Michael Hartsell
Only one person working waited for over 2.5 hours an there were only 3 customers in the store ridiculous won't be back
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May 2025 by Bill Cannon
I rarely do bad reviews but this is deserving. I was told 2 months ago when I purchased a cell phone protector for $50 that I could get a replacement screen protector anytime for $10 at any Verizon store. I called this store on the phone number provided by Google. Even though this is a very small store with only one employee it appears my call was forwarded to a call center in India. I was told by the call center rep that he checked the system and this store in Locust did have screen protectors in stock and I could get a replacement for $6. I made the 30 minute drive to the store today. The lady working said a replacement would cost me $65. I told her what I was told at the call center and she said “they give false info all the time”. Therefore I wasted an hour of my time and a gallon of gas going to this store. They are such a small store I do not see why they can’t answer their own phone rather than routing to a call center in India. Needless to say I will never go back to this store.
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March 2025 by Danyelle Efird-Wing
Our help a was very helpful and knowledgeable
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March 2025 by Mike Street
Regina was very helpful & took her time in helping make the transition between devices .
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March 2025 by Angel Barbee
Great experience, very helpful.
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March 2025 by Baylee Russell
Very helpful and patient. Helped my grandma and I with all our questions.
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February 2025 by Rheya Mullis
Regina was AMAZING!
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October 2024 by Makayla Hagins
Took 40 minutes for a prepaid pickup order.
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September 2024 by J H
I am not sure of the guys name that was there today on 9/21/2024 anyways he was so patient and helpful with not only me but I watch him address everybody’s concerns while assisting a customer and he was by himself. So glad I stopped at this location.
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August 2024 by Phyllis Huneycutt
Bralyn at this store is excellent. He is very knowledgeable, efficient, and patient. Enjoyed my time there and got a solution!
