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February 2024 by Tokyo Monk
Great service through and through….
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January 2024 by Lisa St Pierre
I had a ? About my new 1st month cell phone. I went into the Lumberton, N.C. office to ask them about it. Staff was quite courteous, polite & the young man that assisted me was very understanding & explained each area to help me understand it more. Quite a Crew there. I hope people have a great experience Iike I did
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January 2024 by Daniel Sellers
Great experience, Nia was very helpful and time efficient with my requests.
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August 2023 by Dylan Scott
Nya and Lydell gave the best customer service I’ve ever had. They were lively and fun to talk to they helped me with all of my issues and made the experience fun and I hope that any time I go into AT&T that one or both of them are working and I can work with them again they are fantastic.
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July 2023 by AsquaredRom
Going to cell stores is always stressful, but despite how busy the store was, the store rep provided excellent service. Probably the best experience I’ve had at a cell store. Star was an awesome employee to work with.
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July 2023 by Larry Pace
Awesome customer service and I'm very satisfied with my galaxy note 20 ultra.
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May 2023 by Love Bonita
They need to work on their customer service now some employees are great but some have an attitude.
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October 2022 by John Salzman
I wish I could give the store 10 stars!! Zach was very helpful and friendly despite the late hour. He got us all taken care of!! The man is a superstar!! Will definitely seek him out in the future.
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October 2022 by annie smith
Great service love the lumberton store. Friendly ,courteous, and speedy!!!!
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August 2022 by Raymond Deese
I have been coming to this AT&T location for 5 plus years. The are always very helpful and friendly and solve all my issues. Toni and Zach has always been willing to help me and my family
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August 2022 by Merri Sayler
Update: I’ve upped my review to 4 stars as the district person took care of this as soon as I posted the review below. Thank you for finally resolving this issue. Dylan in the local store was also most helpful!I bought an iPhone 12 mini in March, 2022. Within a day I knew it wasn’t what I needed so asked about exchanging it. I was told that is an option for a small fee. I retuned the 12 for a 13 pro max. Now corporate AT&T is charging me $660 for the 12 mini saying they never received it. Where’s that phone? Come on local- fix this problem! You have the phone. I am told Toni, the local manager is only one who can fix it. Toni, please fix this. You have the phone.
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August 2022 by Joann Ford
The lady was very nice and helpful. She helped me get my phone set up and was very professional ?
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August 2022 by John Pittman
Great store, they whole staff is always willing to help. I will always come back to this store for all my phone needs
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August 2022 by Monica Brayboy
Came into ATT in Lumberton today was helped by Dylan and had awesome service and he was very helpful
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April 2022 by Linda Brake
Very satisfied with Customer Service,Very Professional,Thank You,AT&T
