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November 2023 by Trenia Pevia
Came to store.. yall took back credit & made it way too difficult to get my military discount with my license & va medical id... 100% disabled vet very upset.... see your reviews... every 1 else will. Smh... no more autozone... take me off the email list
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July 2023 by James Ellison
I want to take this opportunity to thank the manager of AutoZone Ms. Dee and her staff. My parent’s car put them down near the store and upon receiving a call from them I went to the store. Ms. Dee and her staff assisted my parents by giving them an assessment of what was wrong with their car as well giving my mom a chair to sit down in while waiting for me to arrive to the store. Ms. Dee and staff greeted me upon arrival and without hesitation did the upmost in ensuring my parents were comfortable while waiting in the store. Ms. Dee and staff, this review is in recognition of your outstanding performance. Your flawless performance clearly distinguishes you amongst your peers and all AutoZones need to take notice as your dedication needs to be applauded, take a bow, MIC ? DROP!!!!James M. Ellison Jr.
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May 2023 by Lizbeth Garcia
If I could give this place a 0 star review I would the customer service is horrible and so unfriendly. We had gone to pick up some oil for the car and my mom asked the man behind the desk for help and he said “no” and an old man came to help us instead
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March 2023 by Chris Byrne
I was passing through Lumberton North Carolina on my way back to Pa. and my water pump failed on my pickup. I was 5 min from the store. I called and they quickly were able to look up a replacement unit. I limped the truck with boat in tow to the store. Lee went above and beyond what was expected to help me get back on the road. In fact everyone in the store was very nice and helpful.
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December 2022 by Waldek G
Women worked there and knew their stuff.... Needed a new SUV battery and they installed it.... I didn't bring any tools... Guess the cold drained my 5 year old battery.. Good People.. be well.
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November 2022 by Christina Knight
Not from here from Florida the manager was very rude wouldn't let me change a part In the parking lot she told me we won't have that and also wouldn't help me or allow me to use the power outlet just needed a little help that's all we will never come back here
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October 2022 by Candy
Service was great.. The Gregory went above and beyond to help with all of our questions.
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April 2022 by Tanisha Szyjka
Good place to get your parts for your vehicle
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October 2021 by Eddie Thompson
nice people and real helpful on parts u need
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October 2021 by Arlo Elm
Today was the third time in 5 years I’ve left from the Roberts Ave location to come to West 5th street even though it’s a farther drive for me. This locations customer service is IMPECCABLE! Within 2mins the girl ( Tindal H) basically diagnosed my problem even though the machine said my battery was good, my terminal was loose. Then she tried her hardest to get it tighten (because I guess the placement under the hood makes it hard to get to) when she couldn’t, her manager (Marlowe R) came out and didn’t stop until he got it tightened.Something that a manager wouldn’t help me with at Roberts Ave, got fixed by these two amazing workers. I’ll just have to start taking the longer drive and coming to this location with both my cars.Thank y’all so much
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August 2021 by Mario Smith
The workers are very helpful and friendly. Would shop here anytime. I know nothing about cars but theywere very helpful.
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June 2021 by Douglas Hemingway
Got in and out service was very fast ! Thanks keep up with the good work
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May 2021 by Andrew Jacobs
Purchased an Ac Delco battery from the West Fifth Street Auto Zone store in Lumberton NC for my son's car. The battery failed I brought it in they tested it and determined it needed replacing. No questions asked got home and installed it and he was eager to get back on the road seeing as he just got licensed to drive his hand me down 2004 Honda Accord!
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May 2021 by Bob Price
Good price had what I need and friendly... Couldn't ask for more...
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February 2021 by Howell Wilcox
Great Place to shop!!! Super employees.Great experience...