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August 2023 by Phyllis connor
Friendly, knowledgeable staff. Does excellent work on my jewelry repairs. Bob's has a wide selection of top of the line merchandise
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August 2023 by Linda Price
The band of my 40 year old engagement ring had broken and needed a new setting. I love the new setting they used. It makes my diamond stand out a little more and looks prettier than ever!
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August 2023 by 19blessings1
My husband purchased my 1st wedding ring from here 30 years ago, after having children there 1st diamond rings were purchased from here, there good memories were connected to this place. Today I visited Bob’s with a wedding ring that is 21 years old with 3 stones , however one of those fell out and needed replacing, I only wanted to get an estimate for a repair, as I wanted to plan ahead for the fees. Next my husband and I wanted to also purchase a new wedding ring as well, as my 30th year anniversary is this year. A young man behind the counter got the attention of the owner I assume , a clean looking grayed haired gentleman. Without any explanation the young gentleman behind the counter began to fill out an form with my name and address to begin repairs, at this time I kindly reminded the young gentleman waiting on me I was just looking for an estimate for repairs, at this time the older gray haired gentleman told me he was busy and couldn’t give me an estimate and i clearly and kindly understood. So I asked the owner/older gentleman what was a good time to return and he replied NEVER, and that I wouldn’t find a diamond replacement anywhere else that would be better priced. As a professional and kind lady, I told this gentleman thank you and kindly left. Customer service is everything, and the serious possibility of a brand new wedding band and repair walked out the door with me. I was very disappointed as my family has always had fund memories of making life purchases at this place. I hope this owner remembers and or rethink the value of good customer service.
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August 2023 by Eric Locklear
Wonderful experience shopping at Bob’s jewelry. Super friendly and very professional and knowledgeable staff. Will definitely purchase with them in the future
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August 2023 by Zella Johnson
Nice friendly atmosphere. The staff was very helpful and attentive to my requests. Thank you Alex for assisting me in making my purchase.
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June 2023 by AJ Bennett
Appreciate that they clean our rings for free. We purchased our 25th anniversary rings here and they were nothing but professional. Thank you.
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June 2023 by Ginny Martin
A bracelet that I have worn for 23 years recently broke. I took my beloved bracelet to Bob’s seeking help to fix it. They exceeded my expectations and I am very, very pleased with the expert repair. Thank you Bob’s Jewel Shop!
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June 2023 by Jeffrey Jr
Dropped necklace off to get it fixed where the necklace hooks together. Come back to pick it up, instead of fixing it how its supposed to be fixed, they just put a 10cent metal o ring on there & charged me $32 just for that. Ridiculous.Replied on this review saying the tab couldnt be soldered back on, thats crazy the other side is soldered on just fine. ?
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June 2023 by N47han96
The customer service at Bob’s jewel shop is amazing! Both in person and over the phone. I had a wonderful experience with each purchase I made. I find that they go out of their way to make sure you are happy with your purchase.
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June 2023 by Ellen Babson
When visiting Bob’s Jewel Shop for repairs, browsing or purchasing I have been treated with the utmost care and respect. They are very helpful and knowledgeable about their jewelry. Greg is very good doing repairs. I would highly recommend them.
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May 2023 by Angela Lamb
If you are thinking about a jewelry purchase, Bob’s Jewel Shop is the place. The variety and quality can easily be found in the showcases or if there is an item to be ordered, that is an easy option as well. Greg and his staff have the expertise to assist any customer for any occasion. This is my hometown jewelry shop. M
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May 2023 by Tammy Britt
Bob’s Jewel Shop has always been the place for quality diamonds, gems and jewelry. They have unique pieces of jewelry that separates them from other jewelry stores. They also have very good customer service and repairs are done in a timely manner.
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April 2023 by Sandi Carter
Bob’s Jewelry Shop is the place to go for guaranteed exceptional service, excellent selection of jewelry that has the utmost quality and style!! Thank you for being my number one choice!
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April 2023 by Tiffany Nance
I stoped by Bob’s to have my engagement ring soldered together. I was very pleased with the outcome. I told them exactly what I wanted and they made it happen. Great turn around time and a pleasure to do business with. Thank you so much for the great work!!!
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March 2023 by donna smith
Bob’s Jewel Shop is the best. Their jewelry is beautiful and reasonably priced. The staff is attentive, polite and knowledgeable. Repairs and adjustments are timely and great craftsmanship. The store is clean and welcoming. LUMBERTON is blessed to have Greg and his staff at Bob’s. Thank you Greg!!