Comfort Suites Lumberton North offers a mixed experience for guests. Several reviews highlight the need for maintenance, with issues such as a dirty toilet upon arrival, peeling doors, and grimy showers pointed out. The elevator showed signs of wear, and the lack of staff presence at the front desk was noted as a concern. However, on a positive note, many guests found the hotel clean and appreciated that check-in was easy. The location is convenient, with fast food and dining options within walking distance, and it is situated near I-95. Guests enjoyed the continental breakfast, which was well-displayed and varied, and found the coffee to be delicious. The pool area was mentioned as needing more attention but was generally clean. Most guests felt that the beds were comfortable and the overall atmosphere was quiet. Despite some negative experiences, there is hope that the hotel can return to its previously high standards, as some guests have had excellent experiences in the past and would consider staying again. Overall, Comfort Suites Lumberton North has potential with its good location and cleanliness, but it requires attention to maintenance and customer service.
Front desk person (Kim) was the rudest customer service person I've ever delt with I've been in 30 choice property's in the last 6 months and have never been talk to the way she talk to me
July 2025
Clean hotel and check in was easy ! Room was very clean . The pool didn't look as clean as I would have liked but everything else is great! I would recommend staying here and if I drive this way again I will book again. Great price !
July 2025
Very clean, staff was very helpful. Parking lot, well equipped with lights, location in walking distance of many fast food and dine in restaurants. And continental breakfast offers a nice variety of foods and large seating area. Highly recommend♡
