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November 2023 by Gordita Bella
In the area of pharmacy is takes for ever to have the medicine ready. My daughter was very sick, she have been vomiting since 5am the prescriptions where sent at 12:30 and came 2 hours later and they dint have it ready. They really take for ever
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September 2023 by Us Middletons
The pharmacist is literally the rudest person I've ever had the displeasure of having to speak to. He lied about what he said over the phone. And then when I told him what he told me he got mad and slammed the window. I wasn't even rude back so the slam was unnecessary. And I must not be the only one he has a problem with because the person that was in front of me sped off very fast and I don't think he was ever even seen. I had a problem with this same man in 2020 and it seems nothing has changed. They need to get rid of this guy and get someone in who won't be an ah to the customers and actually likes their JOB!!!
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July 2023 by Clayton Brewer
The staff are very rude. They half fill prescriptions and if you ask what about the rest that was called in they lie and say that it wasn’t called in. Then a few days later they send a text and say it is ready. Like today I was in the doctors office and watched it when it was sent. I got a text saying it couldn’t be filled. I called and they said it was ready and they hadn’t received anything from my doctor. The one that was ready was the one that my doctor called in last month but they claimed to know nothing about it when I picked up the rest. I will be going somewhere else.
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May 2023 by Samantha Williams
This place (The Pharmacy) lacks customer care and compassion. They are unnecessarily rude and disrespectful to the customers. I was here with my dad getting his meds & due to lack of customer care, willingness to help and compassion, we will be transferring all his meds to another pharmacy. No one should be treated they way they treated my dad.
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May 2023 by Daniel Gallagher
Why oh why would you have your handicapped parking spots all the way down the side of the building 8 parking spots away from the front doors? Someone got paid to say" That's a good place to put them". How you say " we discriminate the handicapped without saying it"
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April 2023 by Melissa West
The pharmacist at this location is disrespectful and rude! I have been getting my medication there for over two years. I just got health insurance and it only accepts Walgreens and Walmart. I went to get my medicine and the pharmacist refused to sell it to me because I had insurance. I told him I didn't mind paying cash. He said he was not going to sell me the medication because I have insurance and that I would have to switch to a pharmacy that my insurance accepts! He talked to me very rude and in front of other customers! Called the other pharmacies and they weren't accepting new customers! How can you hold it against someone because they got health insurance? He should be happy I would want to stay at this location!
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November 2022 by Kelsee Freeman
Absolutely HORRIBLE , if I could give them 0 stars I would , never have any medication in stock and if they do takes forever to fill it , I don’t know who’s over this disgusting pharmacy but they need serious help and guidance , I will NEVER use them again , always a nightmare !!!!! Happened multiple times not just once .
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June 2022 by Tyler Nicholson
Lady at drive thru pharmacy is very rude. 5/2/22. Took forever and didn’t explain anything or couldn’t answer questions about the medicine.
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April 2022 by Annie Williams
This is the slowest pharmacy ever! Why am I still here at this drive-thru window after waiting 25 minutes so far. Never again will I waste precious time trying to pick up a prescription at CVS!
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September 2021 by Serena Smith
The rudest pharmacy staff I have ever dealt with. Huff and puff and constantly tell you how much they have to do. Hardly ever answer the phone and staff cut you off with snide remarks and hang up before you even get to finish asking about the medications and them being filled. Rude, rude, rude!
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August 2021 by Vanessa
Worst pharmacy I’ve ever dealt with. I was told my prescription would be ready in an hour and 6 hours later I was still waiting for it. I’m going to give Walmart Pharmacy a try.
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July 2021 by Bobby Owens
This store is unorganized, poorly stocked and appears filthy. The first thing you notice is the carpet. It needed replacing years ago. This gives the whole store a dirty look. Remove the carpet and use the concrete underneath. Stock is terrible including common medications. Over the counter items are almost non existent. Why have buy 1 get 2nd free or 50% off when you only have 1 on the shelves. Someone needs to at least pick up items that have fallen or been knocked on the floor! The pharmacy is a total disorganized mess. It seems everyone is trying to act busy so they don't have to help customers. I understand pharmacies are extremely busy however a little guidance and management could help.
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July 2021 by Megan Everette
They will rarely answer the phone and when they do it takes FOREVER, i was on hold for a whole hour. So unprofessional. On top of that they didn't even have the common prescriptions I needed for my severe bronchitis, said they had to order them, had to wait and suffer two whole days, and they were very very rude. Took my son to the doctor a couple of days later and he was prescribed hydroxyzine, what do ya know they didn't have that either. This place needs to be shut down or they need better employees. You'd think people who go to school to work in a pharmacy would actually care about their customers considering people's lives are in their hands. These people surely dont care AT ALL. Had my prescriptions transferred to Walmart neighborhood market on Elizabeth town road and received great service, didn't have to sit on hold for any amount of time when I called, and they were so professional, nice, and helpful.
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June 2021 by Jodi Pettit
Keep having problem's with my prescriptions getting filled on time. They may be three and four tier narcotics that I'm autumn immune and in horrible pain My doctor prescribes them to . This shouldn't be an issue or a problem. I had switched to Britain's as I was told to by Cigna and was charged double because they made a mistake had to go back to CVS. This other pharmacy filled them on time without a problem and called me to come pick them up. So I don't understand why CVS can't have my prescriptions filled and on time always saying it's too soon for them to be filled. Your meds can they filled 4 days before due date that is a fact even on narcotics. So there's no excuse I am polite I am nice I never give them a problem so I don't know why there's any issues and I'm always very forgiving I pray that there's no more problems with this store I really don't want to have to go to Fayetteville but if I do I do That's such a long drive but I may have to I will give another chance as I I do most people they're all human people make mistake
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June 2021 by Chip Davis
I like the wide selection of things you can buy in the store itself.I can't say much about the pharmacy. Understaffed, getting a human to answer the phone can take 8-10 minutes. There's only one person to wait on customers and only one pharmacist on duty most of the time. However, the people who do work in the pharmacy are very nice and they work their tails off which explains that this pharmacy has quite a bit of turnover.