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February 2024 by Guy Blackmon
Great Experience, Minimal Wait Time. Abby Checked Me In & Out With Absolutely No Problems....... Replace 5 Stars With 10!
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February 2024 by tracy smith
In and out in 10 minutes and the Manager in training Matt is a professional and knows his stuff.
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January 2024 by Rick Maines
The car was nice. The CSR who handled the rental of the car as well as the one who checked me in were very professional, courteous and really nice. This is probably the third time I have rented from this location. Great experience each time.
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January 2024 by Sean Cash
Mrs Jessica makes you feel welcomed as soon as you enter the door. Makes my job easier. The whole staff is awesome!Greg /Fedex
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January 2024 by Brittany Freeman
Great customer service and experience. The rental vehicle was in great condition. All representatives were friendly, helpful and attentive. They also made scheduling the rental and extending the rental easily accessible.
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January 2024 by hossam radi
Bad customer service
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January 2024 by Crystal. grice
My experience was great and the young lady that helped me was very informative and pleasant.
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December 2023 by Kris Yarborough
They were so kind and considerate.
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December 2023 by Gabriella Eliyanna (Ariah)
We frequently visit here since we're always on the go. This location has always been really good about getting us in and out and on our way.We've not had any issues with the place. Had a girl a few months back came off as snobbish but I just brushed it off , it happens.Decent cars in good condition to get you wherever you're headed .Great folks here.It's hard to find decent people to do business with nowadays.
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November 2023 by Christopher Locklear
This is my second time using Enterprise. I am very satisfied with the selection of vehicles and customer service. I did have a bit of a problem on my second visit because I had changed addresses recently. I was working with Ms. Jessica Hardy who is very helpful and professional. She explained the policy. I explained my situation to her and she was able to talk with the manager and take care of me.
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November 2023 by Cinder Taylor
We enjoyed the car and ride. It was a great vehicle. The Representative Matthew did a wonderful job explaining everything to me. Thank you again. I will be renting again soon.
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October 2023 by alicia L
I use Enterprise for all my rentals needs. The new mgr of the Lumberton location welcomes feedback & works to improve the franchise; outstanding job.
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October 2023 by Nellie Yohe
Always a pleasant experience. Customer service is impeccable.
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October 2023 by Nicey gaylord
I went to the enterprise in Lumberton on Lacky Rd.. The service was horrible and the employees tried to steal my wallet and then pretended to find it in the console in the middle. What slim female didnt realizes is that I never use the consoles in my cars. I use the floor under the drivers seat.I left iton the counter and all three of your employees attempted to steal my purse.I feel that all three of the employees was involved. Only after I said that I was calling the police did they all of sudden found it in the car instead of the office where I left it. The heavey young lady tried to put me in a two seater, when I was requesting a full side. She also tried to charged me for 2 day because I was returning the car after 12. I have an been an enterprise customer since they open many, many years agoThe slim female is theft and the heavy set women is a liar. I'm so upset right now.
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September 2023 by Sean & Kristin Parsons
Made a reservation a week in advance to pick up a car on Saturday at noon. At 11:45 AM they had turned off their computers said they had no car for me and that they were going home. I showed them my confirmation number as well as my pick up time of noon and it made no difference. They didn’t care and said sorry we’re going home. I would find another place to rent from.
