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October 2023 by Donnie Blackburn
Fast service and great work
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June 2023 by Kelly Mcphatter
They did great work and are very friendly!
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February 2023 by Dwayne Powell
Second time these guys have taken care of me..and have not disappointed yet
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January 2023 by Nichole Ash
Worst experience in customer service ever. I will never use this place of business again. They lack basic communication skills and their service is subpar. We set up an appointment to have my husband's radio installed in his truck. They told us to be there at 9am and that it would take 4 hours. We live 40 minutes away so we hung around Lumberton since they said it would only take 4 hours. We took a day off work. We get there at 8:45. My husband was the first one there but they took another persons vehicle back first. This person came in after him but she had purchased all of her equipment from them. Matter of fact, my husband's was the last vehicle they did and it wasn't ready til 4:45pm. When we went by at 12:30pm and wanted to know why his truck was in the same place. They said they tell everyone to get there at 9am. How does that work??? My husband purchased his radio and other equipment needed from online since he was able to find what he needed much cheaper and better quality. Extreme Soundz equipment was overpriced and mid grade level, so we went elsewhere to purchase it. So what we realized from this experience is they only treat people who buy their equipment with any kind of decency. Once my husband got in his truck after the installation he saw where they had left trash from the installation on the floor. They removed different stuff from behind the seats to install the equipment and just left it in the floor board. Their whole attitude towards the installation was pretty crappie. People use to take pride in their work. Not these people. They wouldn't even show him how to set the radio up. They told him to look in the manual when he asked. Long story short go anywhere else besides here.
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June 2022 by Dwayne Thomas (Dwayne Luvscars)
Great staff..had them install a pair of 6x9s and had a plan and they did very good..I would definitely suggest them to friends
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May 2022 by Wayne Pittman
Hired these Guys to do some wiring on my boat. Due to the probability of water exposure they assured me all of the connections would be heat shrinked and sealed, well they LIED, and evident in the attached photos! Also, they left the scrap wiring material everywhere on my new boat. Do yourself a favor and do business somewhere else.
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May 2022 by Robert Skipper
These good folks know what customer service is. From start to finish they are on point.
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March 2022 by Matthew Jacobs
Buyers Beware of the ‘’Bait and Switch”. I went to Extreme Soundz to have my headlights Upgraded to HIDs. Ordered and paid for a Pro-Series Kit that they had in stock (They even showed me the box). Got home and realized that they switched and installed a Standard Kit, not the more expensive Pro-Series Kit that I paid the extra money in full for upfront. When I called back to inquire about the change, There was no plausible explanation, no apologies, no sorry for the inconvenience, nothing. I was then told they would have to order the Pro-Series Kit. Therefore, I had to wait a week and return a second time to have the Pro-Series Kit installed that I initially paid for. This place was recommended by a fellow military retiree as I am one myself. It’s a shame that such a well known business would risk having a bad reputation (hence this review) for defrauding a first time customer.
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January 2022 by Chris Britt
I bought 12 ft of 0 Guage wire I should have checked around before goin there they charge me 89 dollars for only 12ft and they sell 25ft on ebay for 33 dollars
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December 2021 by Melody Barton Pait
Friendly staff and very helpful too. Definitely recommend extreme soundz to my family and friends. ⭐️?⭐️?⭐️
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September 2021 by Michael Anthony Locklear
Jerry, and his team have always been right by me, they’ve worked on a few different cars for me. Can’t wait to see the SRT when they finish. Thanks for all that you guys do! ??????
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September 2021 by Tony Jacobs
How spend a lot of money here do to the fact that do a Fantastic CUSTOMER service here.The work is top of the line.
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May 2021 by David hu
Prices are reasonable however after the sale is another ball game spent over 2000 dollars on a system installed it need to get it flashed and tuned they tell me to drop bike off at shop to sit for 3 weeks before they can get to it. Really they think I am going to leave it there for 3 weeks. Instead going let me make you an appointment or let me work you in. I wish I had gone somewhere else.
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April 2021 by Cynthia Buie
Great customer service! Everyone working up on the sales floor is extremely knowledgeable. Got a Mephis MOJO 8 with a JLAudio amp set up in my 2021 Chevy Equinox. Great install nice and clean.
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March 2021 by andre mcmillan
My cd player does not work correctly. I took it to them and I was told that I have to kept resetting the bottom. I will never go there again and I'm wll get me a lawyer
