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April 2022 by tandrel lennon
Wasn’t aware that the rental would be old, raggedy and in need of a break job . He didn’t warn me of the brake problem, knowing we were driving to Florida. Right after I got the van, I had to spend two hours at the auto repair shop and after that the brakes were still spongy. A/C works when it wants to. Interior was disgustingly dirty, seats were dirty , floor was dirty . CD player didn’t work and it never ejected my CD. Sliding doors don’t work properly . Van smelled like cigarette smoke. Van had previously been wrecked because it had several dents. Van had no gas in it . 10 year old van .. never renting from here again. Employees had no sympathy and refused to do anything for the inconvenience
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January 2022 by Natasha Smith
Never again the vehicle was so filthy ? ?
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May 2020 by The Songbird Chronicles
So my car was overheating , and I called Mr.Hoffman to rent a vehicle . He told me to have $138 CASH , my drivers license and insurance with policy #. Hoffman stated he would be there until 4pm and he had a car for me .I told him I’ll be there in the next 30mins and he said ok. Once i got a ride to his establishment, he comes to the door and says he didn’t have anymore cars. I’m like “huh” I just got off the phone with you . He had more cars on the lot that were messed up than anything , and he was more concerned with taking my money than showing compassion and making sure I’ll be ok. Two words “NEVER AGAIN”?
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March 2020 by Jaelon Locklear
Very disappointed in the vehicle I rented from this place the seats had holes in them from where the springs were worn out, the arm rest were falling off, the vents were falling out one of the windows was broken so it could not be locked securely the check engine light came on while we were a whole state away.... checked the oil and it was two courts low!! And to top all of that off In 100 degree weather the air conditioner didn’t work all that well! It blew cool air while we were driving wide open but one we were stopped in traffic or at a light the air got hot not cool one bit!! For the money I paid to rent this vehicle I should not of had to worry about anything when it came to our transportation our ride each time was miserable with three toddlers a pregnant woman and a disabled person it was hot and uncomfortable the whole time!! Never ever will I give them another dollar of my money!!
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October 2019 by Quontavius Bethea
I was calling around to find out a car for my family to rent (my family is from lumberton) and he asked me where I was from and I said fayetteville. He became totally rude and said he could not help me and I explained to him and said that I was not the one renting it that I was just calling around and he was not caring at all. He said that someone else couldn't rent it even though it was a family trip. He said that I made up a story and kept cutting me off while I was trying to ask him questions and explain to him that we rented from this place before but he was not listening at all. He kept saying for the seventh time I can not help you and have a good day then he hung up on me.
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July 2019 by Jess
Very disappointed in the vehicle I rented from this place the seats had holes in them from where the springs were worn out, the arm rest were falling off, the vents were falling out one of the windows was broken so it could not be locked securely the check engine light came on while we were a whole state away.... checked the oil and it was two courts low!! And to top all of that off In 100 degree weather the air conditioner didn't work all that well! It blew cool air while we were driving wide open but one we were stopped in traffic or at a light the air got hot not cool one bit!! For the money I paid to rent this vehicle I should not of had to worry about anything when it came to our transportation our ride each time was miserable with three toddlers a pregnant woman and a disabled person it was hot and uncomfortable the whole time!! Never ever will I give them another dollar of my money!!
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July 2019 by Samantha Graham
Good place
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May 2019 by Jana Haynes
Excellent customer service!
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February 2019 by Latorya J Jackson
Best place to rent a vehicle.
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January 2019 by Ms. Green
Quick car rental without having to go through many requirements other than having a drivers licence and car insurance. But don't expect a new car to drive.
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April 2018 by Sherry Middleton
Very friendly and very easy to rent from. We usually rent from enterprise but we always have problems and hassle from them. We will definitely be renting from Hoffman from now on. They were hassle free.ðŸ‘
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January 2017 by Dustin Hammonds
I had a 2011 Chevrolet Impala The car was so nasty I wouldn't get another Car from there the window was nasty and the interior was nasty and it was dirty I would not recommend this place
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February 2016 by Montoia Bowden
Just rude all around.
