Lumberton Kia is a highly praised car dealership that offers exceptional customer service and a smooth purchasing experience. The sales staff, including Ms. Terry Jones, Hector Ortiz, Brandy, Julia, and Armon, are described as patient, kind, and professional, making customers feel welcomed and comfortable throughout the process. The general manager, Mr. Hugh, is also praised for his friendly and helpful attitude. Customers consistently report a stress-free and welcoming environment, with the staff actively listening to their needs and working quickly to meet their requirements. The dealership's service has been so impressive that several customers have returned multiple times to purchase their vehicles from Lumberton Kia, highlighting the trust and loyalty they have earned.
Julie was an awesome salesperson. She really did help us. Hopefully I will be able to send customers her way
January 2026
Ms. Terry Jones is a great sales person! She was patient and kind and let me test drive whatever I wanted! If you have any car needs from Kia, go see her she will treat you like family!
January 2026
Hector was awesome. He wasn’t too sales pitchy. And they had me in and out of financing super quick.