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July 2024 by Akelia Cokley
Love coming here. People are always nice and helpful.!!
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June 2024 by Andy West
Olivia is great you guys need to keep her she knows her job!!
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March 2024 by Jacinda Owens
Great customer service! Ask for Jasmine, she is the best! So helpful and professional.
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February 2024 by Veronica Garcia
Great awesome new owners and amazing deals
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February 2024 by Berrios Jousell
New owners are amazing. Store looks great
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February 2024 by ينيفر
They have new management and the costumer services is awesome and the store looks greatI will definitely be coming back !!
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February 2024 by Donovan lysbringer
New owners have complete turned this store around. Always coming here now!
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October 2023 by Cheyenne freeman
I will be leaving Metro PCS, for the last two months my service is disconnected saying my phone isn't registered on a network, if yall have scheduled work to be done you should let the people know. Your affecting the daily lives of peopleI can not make calls. I can not send texts. My partner and I have been with metro for over 5 years. I have a child and can not afford for my phone not to be on at all times. We work jobs that REQUIRE us to have our phones on at all times. I pay my bill on time every month. The service we receive is ridiculous. You can NEVER get anyone to answer that store phone and I mean that for the last 5 years NO ONE will answer. When you go in to Metro in Lumberton you do not receive good customer service. & I mean this with all seriousness . The girls that work there do not enjoy their job. I understand there's only so much they can do, but they look at you like you're crazy and have no compassion for their job or any customers they deal with. I'm tired of Metro when you pay your bill, tell me why I pay my bill online I get charged a fee for paying with a card. But when I go in to pay my bill they charge a Convenience fee of $5.00. Neither is convenient for me, because they're making extra money off people with all these fees.. Metro is getting over on people, because they think they have cheap phone bills. Honestly I do not think I'll ever do business with them again.
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October 2023 by Wilma Salvador
customer service was terrible
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October 2023 by Terry Fairley
The customer service was awful. They seem to home the runaround. Provided numerous phone numbers to call and still was not able to get the issue resolved. End up purchasing a new phone even though the representative was discouraging about just trading the phone since it was a malfunction with the actual phone. I was very disappointed.
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July 2023 by Oscar Amador
EXCELLENT.
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July 2023 by ava Nelson
Great.
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July 2023 by anthony Martinez
Great customer service, and they're pretty quick on helping their
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July 2023 by antonio rosando
Great customer service, and they're pretty quick on helping their
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June 2023 by Terry Wells
Well had trouble making my payment on line went there to make a payment then get changed extra $5.00 bucks to make a payment . Don't make no sense to me .
