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August 2025 by Kalvinjoel Carpenter
The worst I mean the worst post office there is and whoever the lady that is the mail carrier for carriage hills in Lumberton she’s the worst mail person ever and I didn’t even know that was possible
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August 2025 by kathleen mckenzie
If I could leave 0 stars I would. We’ve lived in our home for 2 years never had any problems with our mail until they changed mail carriers. Now they won’t deliver our mail because there is a stray dog that they think is our dog which it is not, our dogs don’t even go out front they have a fully fenced in backyard. So I went to the post office to find out what is going on and the supervisor Brian was very rude and condescending trying to tell me that he’s been told that my dogs have been let out on the mail carrier twice when my dogs don’t go out my front door Brian has no customer service at all. I have cameras all around my house I asked what days can u tell me my dogs went after the mail carrier they can’t tell me a date because it didn’t happen I need this resolved because important medical paperwork has now been sent back. I filed a complaint with the office of inspector general.
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June 2025 by Tiffany “Ann” Hill
I think they holding my mail and stealing. Something need to be done about it and I don't know how many got their Jobs. They can barely READ. God 🙏🏽
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March 2025 by raymond strickland
You can expect quick and friendly service from this location. Thank you, gentlemen.
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August 2024 by M Shook
Every time I’ve come in here I’ve been serviced by John and he is super helpful, quick and very friendly. It’s rare to come across good customer service nowadays but they always have fabulous service here.
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April 2024 by Liyah Baxter
Completely useless horrible customer service
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February 2024 by Turd Ferguson
Great staff and clean lobby!
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February 2024 by Iris Lashley
Just went in to get mail out of PO box
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September 2023 by David Cavanaugh
Helpful and friendly staff.
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July 2023 by Shelby Young
Short lines and great staff. C. J. was very helpful and friendly. He answered all of my questions and was very knowledgeable about his job. Awesome experience today. Thanks for having such a remarkable staff.
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June 2023 by Jack B
Always helpful, professional, advisory when needed, etc. Thumbs up!
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June 2023 by Melina Escatell
The older gentleman that usually works the counter is horrendous. Every time I go in, and ask him a question or send packages, he has an attitude and directs me elsewhere. Terrible customer service from this particular employee all around.
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November 2022 by Jeron Chatman
They are slow on answering the door for bulk mail
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August 2022 by Marissa Capps
Customer Service is horrible. I have filled out every form that allows them to drop a package off with out the liability of the package falling on the workers and they still refuse to deliver my packages. I schedule a “re-delivery” and they either give me repeated pink delivery failed slips while I am at the house the package is delivered to or just don’t ever deliver the package. If I pay for shipping toMy home address, I expect the package to make it. Issue continues to go unresolved.
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June 2022 by Dennis F
I had an issue with mailing address where a parcel was not delivered, and upon calling I had a rude clerk answer the phone originally, telling me the package could not be released. I give 3 stars because the postmaster rectified the situation and agreed to release the package today.
