Verizon offers a convenient and personalized in-store experience at their Lumberton location, with knowledgeable and friendly staff ready to assist customers with their mobile, 5G home internet, and business needs. Customers can also opt for online ordering with free 2-day shipping, express lockers, and same-day delivery where available. The store's representatives, such as Matthew, Larry, Jemell, and Aubrey, have been praised for their professionalism, helpfulness, and respect in addressing customer requirements. However, some customers have reported mixed experiences, with one customer feeling like they were treated as an "idiot" by a staff member. Overall, Verizon strives to provide a positive and efficient service to its customers at the Lumberton store.
Tyler was greatttt, we came in with full of questions and he explained very detailed and even was patient whenever kept asking the same thing over and over . He was very self approachable and nice. He made conversation and 2 hours in there felt like 30 mins id tell anyone to ask for Tyler !!!
July 2024
Had questions about my account and the Representative was very helpful and I didn't have a long wait.
June 2024
I stopped in this evening for some help and I was helped in a very positive way by Matthew and Larry. I truly appreciate both of them helping me. It definitely made my day much better
