Verizon offers a convenient and personalized in-store experience at their Lumberton location, with knowledgeable and friendly staff ready to assist customers with their mobile, 5G home internet, and business needs. Customers can also opt for online ordering with free 2-day shipping, express lockers, and same-day delivery where available. The store's representatives, such as Matthew, Larry, Jemell, and Aubrey, have been praised for their professionalism, helpfulness, and respect in addressing customer requirements. However, some customers have reported mixed experiences, with one customer feeling like they were treated as an "idiot" by a staff member. Overall, Verizon strives to provide a positive and efficient service to its customers at the Lumberton store.
I was visiting family near and needed some immediate service.. Lyndsay Verret was amazing and assisted me and was able to answer all my questions.. I highly recommend her services.
October 2025
i had forgotten the pin to my watch and the young lady took time to unlock it for me after several attempts . She was patient and polite
October 2025
Sam helped me with getting my email working again. Fabulous
