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January 2024 by Elliot Chocano
I bought a used Ford Transit and it couldn't have been any easier. The salesman Jaurice was responsive and easy to work with. Transparent pricing on the vehicle and they were willing to check out and remedy a few flaws I had found before completing my purchase. Great job R D Sawyer!
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December 2023 by Danielle Fromm
Great experience
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November 2023 by Blair McGuinness
I needed 4 tires, a front-end alinement and an oil change. They got me in early and got me out sooner than expected. Job well done.
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November 2023 by Duane Trent
Best Ford dealership around. A1 service and sales. Ill never use another Ford Dealership. By the way.... I travel 1.50 hours to get to Sawyer Ford.
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October 2023 by Ashley Batterton
Incomplete work! Sent me home with no brakes, almost got into an accident! This shop does not take the appropriate time to evaluate vehicles and ensure they are returning a SAFE vehicle to their client. Do not trust their work!
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September 2023 by Sharon Christner
Just bought a 2023 Bronco Sport, I love the car. It handles great and looks fantastic. The dealership gave me a good deal and they kept me informed on the delivery date.I’m already adding some chrome to the car.
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September 2023 by Clinton Cunningham
Camping at OBX Campground when my check engine light comes on in my F150. Called R D Sawyer and explained that my app says the truck has detected an issue with my catalytic converter. I have to be out of here by Saturday, do they have any way to squeeze in to check it out. Crystal tells me that they're booked for two weeks and there's nothing they can do to help. She didn't even think about it. She didn't consider any possibilities. She just tells me to contact another dealer because there's nothing they can do. Times are good at R D Sawyer. Take your business to another dealer that is willing to help.
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September 2023 by David Pasicznyk
We were on vacation when the transmission line to the transmission cooler started to leak. We called R D Sawyer Ford and spoke with Dylan. He arranged for us to come in - he quickly fixed the problem despite the high volume in the reair shop, and directed us to the rental agency where we could rent a car for a day. Dylan is GREAT! He showed us a video of the problem and repair. Not only does he have a great automotive knowledge, but his customer service and demeanor is fantastic. I can't say enough good things about him. He saved our vacaction. Give Dylan a BIG RAISE!
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September 2023 by Dena Mangum
Thanks for making our dream Bronco come true! Excellent experience from start to finish!
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August 2023 by Dave Herrmann
Bruce Polansky provided excellent support and knowledge as my salesperson. He kept me well informed throughout the ordering process and during the time I was waiting for my truck to be built and delivered.
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July 2023 by Robert Keeter
On vacation and had a window malfunction in my 2022 F150. The device department got me in, got my fixed up and on my way. Super friendly, professional and easy to work with.
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July 2023 by Nelson Quick
While on vacation my sensor came on saying low tire pressure. I found a screw in my front tire and googled Ford dealership near me. I pulled up to RD Sawyer Ford, within 15 minutes my tire was repaired and a new tire was ordered. I went back when my “special order” tire arrived and was there for a total of 30 minutes. To say the service exceeded my expectations is an understatement. Crystal was professional, friendly and all smiles. Shane carried out the repairs on my tire and did so quickly and was also professional and friendly. I would highly recommend RD Sawyer Ford. They’re what a 5-Star dealership is all about! With gratitude I say thank you ?
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July 2023 by Philip Hoover
My water pump went out in my 2013 Ford Explorer while I was on vacation in Nags Head NC. Called R D Sawyer on Thursday morning and they looked at it Thursday afternoon and they found the problem they gave me a estimate for the repair and I told them to go ahead and fix it. They had it completed with in 3 days after later !!!! I was Very pleased with the service that I received !!! Also Crystal in the service department was extremely helpful !!!!! Thanks for Y'all's Great service !!!!
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July 2023 by Jim Brown
My wife took her 2022 Ford Escape in for its oil and filter change and rotate tires check for severe brake noise. I have a 30 sec video of the noise that happens every day I found a TSB 23-2041 that has the proper way to repair the noise but I can't find anyone to help us
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July 2023 by Brian
Great experience purchasing a new truck with Bruce and Dock. Being that I live in Manteo was really hoping the local dealership ended up being the one that worked out and it did.