First Citizens Bank is a top 20 U.S. financial institution with over $200 billion in assets and a member of the Fortune 500TM. Headquartered in Raleigh, N.C., the bank has built a legacy of strength, stability, and long-term thinking. First Citizens offers a wide range of banking services, including commercial expertise, innovation banking, and personalized service to help businesses grow. Customers praise the bank's wonderful service, particularly at the Marion branch. The staff, including Ashley Rhymer, Zeb (Senior Financial Services Rep), Shaun Cline (Bank Manager), and Candice Trantham (Financial Consultant), are described as friendly, professional, and very helpful in addressing customers' financial needs. The bank is commended for its customer service, attention, and care. Customers recommend the Marion branch and highlight the management's willingness to work with them to find solutions.
I have been with FCB about 3 months and I am very pleased with their service. They are very nice and friendly and always ready to help with any questions
August 2025
Appeared clean, with pleasant people working there. No issues.
April 2025
Zeb is a nice dude who tried to find to make the account as good as possible. He gave me options on how to not get monthly fees which I appreciate a lot
