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October 2023 by Nelson Jones
Friendly staff. Good management who are keen on helping all of their patrons. One of the better first citizens branches I have been to.
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February 2023 by Chad Smith
This is a awesome place to have to do business with. If you ever come across a issue at the Marion branch and need to sit down and talk with someone. Make a appointment with Zed Davis he will do his best to work with you and get a solution that the both can see.
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December 2022 by B.E.A.R Closet of Marion
Always helpful with our banking needs.
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December 2022 by Bear Closet
Always helpful with our banking needs.
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October 2022 by Karen Loftis
The main door is not handicapped accessible. They also do not have a public bathroom. Violation of the ADA
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June 2022 by Bryan Lail
Not shocked to see all the many other bad reviews this and First Citizens banks are garnering these days. HOWARD, a supervisor for this branch was the most accusatory, disrespectful man I've ever engaged in a professional dispute with. I have moved on from First Citizens since December and instead of parting amicably this company decided to flip the lights back on and harass me for a $100 advance I supposedly received for a charge that took place on a CLOSED account. I have spent months calling support only to be directed to a local branch, going to a local branch only to be directed to a branch three hours away from me, call after call after call. Hours of my life that are worth FAR more than this $100 charge. This led me to HOWARD, who instead of presenting proof of this ridiculous charge, attacked me while trying to paint a picture of me as a delinquent who always had late charges even though in the same breath he tells me I always took care of them. I owe you and your company nothing sir and how dare you assume ive done anything in my life but pay my debts. This archaic corporation and its sad, dead-inside employees I'm sure are not far from being replaced by modern banking institutions and good riddance!
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May 2022 by Dennis Conner
Big Bank features with a home town feel..
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September 2021 by Brandi Vetter
The bank has been fine but as a business owner I cannot wait 40 minutes to make a deposit at the drive thru, please find a way to make this process quicker.
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November 2020 by Michael Gossett
THE BEST BANK IN MCDOWELL COUNTY !!!!
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May 2014 by Terri Jobes
I was a member of First Citizens Bank when I lived in Southport, NC. The Ladies there were wonderful, cheerful, helpful and cared of your needs. After relocating to Marion, NC, I continued to use First Citizens Bank and I must say, what a difference! They are NOT nearly as friendly and helpful, and very little joy coming from the tellers. Hard to believe its the same Bank. So I left and joined Mountain First and low and behold, First Citizens now merges with Mountain First :( Definitely looking to go elsewhere.