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November 2023 by Anne Allison
This was my first visit to Harbor Freight tools. It offers just about anything that one could want (or afford). The areas are well marked, and I was able to locate my wood burning tool in the crafts section. The staff was friendly and offered good customer service.
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November 2023 by chad bumgarner
DONT BUY HERE......... False advertising. Went to look at tool boxes, applied for harbor freight credit card to purchase a box for 2,000 and ask if they had them in stock. Lady said yes we have them in boxes in back. Went back later to get box and shows only have one in stock which come to find out it was the display. They refused to sell display unit but doesn't have anything listed on the box saying display only must pre-order. They advertise in stock but won't sell them to you..All they do is false advertise to get you in the door. Putting reviews out there on everything I can.
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November 2023 by Rick Brite
Great people very friendly and helpful. Clean store nice clean .plenty of room to move around and shop. Prices are great.
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September 2023 by Aaron The man
They take my money everytime I walk threw those doors haha
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September 2023 by aaron gramley
Ridiculous restocking fee upon returning and management will not even try to help wave it no matter the circumstances. I bought a table saw, the mid range saw from the three they sell. When I got home I opened it and noticed rusted and corroded hardware on the saw. That immediately told me the quality of the saw and took it back for a refund. I was told I have 3 options. I can exchange it for the same one (I don't want the same one obviously), exchange it for one of the there two (one is even cheaper, I obviously don't want something worse, the other is 200 dollars more. I don't want to spend over double the price more for the next option up), or I can pay the 20% restock fee that came to a little over 30 dollars. Completely ridiculous. This saw was brand new. I cut the tape extremely clean. I didn't use it, I didn't plug it in, I didn't put it together, I didn't unwrap anything, I didn't even untie the power cable! I saw the corrosion and didn't need to unbox it farther. The return policy states if it is unopened the restocking fee does not apply. This saw was as close to unopened as you can get. Management could have easily seen the circumstances and market it as unopened. But because the tape was cut, that was literally all, I had to pay the 20% restocking fee.Even farther, the staff was rude. While opening the saw back up (because I taped it back to be decent) she cut straight through the box into the Styrofoam. This was the manager. She cut the tape very aggressively and obviously has an attitude issue. I have a reason to be upset. I'm being told I need to pay 30 dollars to return a brand new item. Her job is to de escalate the situation and do her best to make things right, which in this case was very simple. She instead made it worse by having extreme attitude and doing absolutely nothing to help. She just kept saying I can get another or pay the fee those are my options.I will no longer go here despite coming here for years. All it took was a bad manager to loose a customer
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August 2023 by Barbara Coursey (Parkhound)
Staff was helpful in finding what I wanted and accessories that fit that product.
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July 2023 by steve Budman
The best place in town to get the most for your tool dollars.Great selection, friendly staff, good prices.
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July 2023 by Tina McRee
Clean well-stocked store with helpful staff, ample parking.
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May 2023 by Gordon Graham
It's hard to go nuts about a chain but the price/quality means great value! It's not a big box store but if you're looking for tools you should stop at HF first. You'll find power tools are at least 25%less than comparable brand name tools. Hand tools are about half price.Update: Today I bought a pneumatic hammer kit to clean mortar off used brick. Works great and cost whopping $14.
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May 2023 by Brook&jimmy Miles
I bought a plasma cutter from here and it don’t even work I try to take it back and they was trying to charge a $169 restocking fee it’s ridiculous I didn’t even get to use it but yet I can’t return it without a stupid restocking fee I’ve bought a lot from this store and never had no problems do not recommend going here won’t be back again!
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May 2023 by Donna H Tipton
Visit often. Find really good deals on a variety of items.
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February 2023 by michele lynn ivy
Ingles is a very good store. Very friendly employees.
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November 2022 by Kenny Smith
This place rocks. I love all the tools they have.
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November 2022 by William Clark
Was going to buy a blower and was told I had to buy the battery and charger sold separately
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November 2022 by Ron Buchanan Jr
Very clean store that is well stocked with the most friendly staff. A fine assortment of most any tool you can imagine. Be sure to check out the members only discounts as well as the coupons. You can get some really nice stuff here, yes they also sell some cheaper alternatives but remember you get what you pay for.
