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December 2023 by Korey R.
Ordered a $120k 2023 Ram 1500 TRX from these guys some time ago. Assumed I would be paying MSRP as is standard when ordering a vehicle. Little did I know they chose to hike the price up by $11,500 when it landed on the lot even though it had my name on it and was already paid for. To add to this slimy insult they at one point claimed another buyer offered them $30k extra for the truck and they were not going to honor my reservation. After escalating this slimy unethical car salesmans/sales mangers antics to the powers that be he decided to "let me have it" at the $11.5k increase. Fast forward to a few days after the truck was on the lot, they said I couldn't come pick it up for 2 weeks even though the original agreed upon plan was to pick it up when it was delivered to them. They claimed the post dealer inspection would take them several weeks to perform. I waited, and waited and waited. 3 weeks later they said it's still not "ready". Obviously because of their previous unethical practices I did not trust them as I can guarantee you they were shopping it around again for the next highest bidder. To add an extra layer, I had ordered a ram bar directly from RAM, SEPARATELY from the truck and had it sent to them for install so I could pick up the truck in its completed form. Well, they claimed it would be a few more weeks before they could "get around" to installing the ram bar. I told them to just throw it in the back of the truck and I'll have it installed later. I then received an incredibly unprofessional phone call from one of the sales managers (same guy as referenced above). I forget his name but he was the x-marine with all the tattoos. He stated I would have to wait for them to install the ram bar because they are "contractually obligated to install all accessories" which is a bold faced lie and shameless cash grab. Again, the rambar was not part of the build. It was extra. After I told him this he went on a very confusing and borderline incoherent rant about how beautiful Marion is, how I would see that for myself once I arrived there and that they're honest people trying to make money (rationalizing his cash grab). After I said that was unnecessary and very strange he again threaten to send my money back to me and sell the truck to someone else if I didn't "be quiet" and just pick the truck up when they tell me it's ready, despite our past agreements. A few weeks later I go to pick up the truck. I stayed respectful but didn't want to engage this slimy salesman/sorry, pathetic individual. As I was walking out the door he had the nerve to stop me and ask that despite our "miscommunications" if I could give him 5 stars on the impending survey he would appreciate it because that's how his bonus is determined. I didn't fill the survey out because I assumed it would negatively affect the younger salesman I dealt with the most. He was great, did everything he could to get me the truck per the agreed upon timeline and also assured me that the marine sales manager was full of it and does this pretty regularly. To be clear, I enjoyed working with the younger guy as again, he was professional and easy to work with but was hamstringed by his horrible boss. You guys really need to get rid of the marine. He's a deceitful, unethical cancer with a viral attitude. There's no excuse for this. It was an absolute displeasure doing business with Marion CDJ. I will NEVER be going back here, will NEVER recommend this place to anyone and sincerely hope the sorry individual I have referenced gets fired. I've held off on writing this review for a while but every time I get in my truck I should be happy to have I'm reminded of this experience and how scummy the marine guy was. Completely ruined the vehicle for me.
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November 2023 by angela somoskey
Just purchased my dream car from AK here and I am so happy. He's such an awesome guy and the whole experience was great. Easy and quick, best car buying experience ever. Definitely recommend him to everyone.
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November 2023 by Phillip Finley
The people were friendly and helpful. They were not pushy at all. I had a very positive experience with this group of people. Highly recommended.
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November 2023 by Justin Austin
Great people!!! The staff was so helpful and straightforward with me. They made my car buying experience as simple and painless as they could. The salesman even shared his lunch with me. Highly recommend using Marion Chrysler..
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November 2023 by Louann Hobart
AK was great with Helping me and my husband find the truck that we were looking for, Nate was also great. He helped us make the right decision and we love our new 2023 1500 Ram it's beautiful
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November 2023 by Nick M.
I just completed the most wonderful car buying experience I have ever had here at Marion Chrysler Dodge Jeep Ram Dealership. I want to thank Christopher, Dusten, the entire service department, and business office. It started when the car I wanted appeared on my Facebook page here in Myrtle Beach, SC about 2 weeks ago. I decided just to inquire over the miles about the vehicle and after one thing lead to another, my trade was accepted and the deal was closed. All over the internet. The Marion folks made this happen without drama, just a pleasant experience and hard work by all. I can't wait for my car to arrive. Thank you all. It you are in the market for a new or pre-owned vehicle be sure you visit here. Nick M. in Myrtle Beach
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October 2023 by ryan cook
Had a great experience with Odie Kuykendall, he made me feel right at home. He wasn’t pushy like a lot of car dealers are. He showed me the features of the gladiators, and let me choose what I wanted, and didn’t try to upsell me on things I didn’t need. I started to trip coming out of one of the gladiators I test drove with him, wouldn’t you know, he was there to catch me and help me back up on my feet. Even dusted me off, and got me a cold water to drink. Odie showed me the service department, and introduced me to the service manager, and parts mangers. By the time I left with my gladiator Marion Chrysler felt more like home than a dealership. Thanks guys!
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October 2023 by Jay Cleveland
I drove with my family all the way from Houston to do a trade-in and take advantage of good deal on a particular used truck they had. I was really pressed for time and needed to be able to trust that it was as-advertised. Chris was so helpful in getting me all the info I needed to have the confidence to make the drive and worked so hard to make things happen as quickly and fairly as possible. While we were there everyone treated my family warmly and we drove the 1,000+ miles home feeling very satisfied and comfortable!
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September 2023 by Martha Moyers
Just purchased used VW ~ Had excellent experience with A.K. and Elizabeth. Was so easy and actually fun dealing with them. If I could I would give then 20 stars... A.K. was very patient with me trying to decide for 2 days if I was going to purchase the car.! Again they were great! Odie was also helpful!
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September 2023 by Dominique Olivares
Excellent service! Love this place family oriented they worry and legitimate care about YOU! Kali was THE BEST ! She made sure we where comfortable and happy with our big purchase! She took care us like we where family and ended our day on a BIG THANK YOU HUG! Kali if you are reading this , YOU ARE THE BEST! She went over and beyond for us and what our needs where, she is detail oriented and super organized, knows how to make you feel at home , she answer all our questions, I had never been at a car dealer and not feel the pressure to buy a car , Kali simply wanted us to be happy! That was all she cared about. Thank you Kali and God bless you dear! Thank you for being such a wonderful human being! And a plus… she speaks Spanish! Over all 10/10 for Kali and her staff!
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September 2023 by Jarrod Worrell
Really fantastic service from these guys. They drove the car I was interested in from Marion to Durham (3 HRs one way) so I could test drive in-person. They came on good faith without any guarantee of a sale. I can't think of many others that would do that! I will be recommending Mike and the folks at Marion CDJR to anyone looking for a car. Thanks again!
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September 2023 by cj tinder
Best car buying experience ever! Bill and team bent over backwards to show us some vehicles - some of which weren't yet detailed and considered "sales-ready". We arrived to take a look and came home with a great vehicle at a very fair price. This is the first time my wife and I ENJOYED the dreaded car buying process. We had smiles all the way home in our new ride - mostly because of how much fun we had shopping with Marion! THANKS BILL!
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August 2023 by Dustin Curtis
Delivered a beautiful Night Edition Ram yesterday! They were great to work with and had a great price. We worked with Citlally Ramirez the whole time and she was awesome....delivered it herself to us in SC.
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August 2023 by Trevor Barnes
My experience at Marion Chrysler Dodge Jeep Ram was absolutely fantastic. Mike was the salesman who worked with me. Talk about kind personable and professional. Mike had those traits in spades. I am so happy to have done business there. It was everything buying a car should be. If I ever buy a vehicle somewhere else again they have some pretty big shoes to fill. I felt no pressure at all they listened to what was important to me and they gave me fair market value for my trade in. Do yourself a favor and buy your next vehicle there. I drove over 5 hrs to get there and I would most definitely do it again. Thanks again Mike. By the way I left my prescription glasses in the vehicle i traded in and they mailed them to me. Above and beyond. 5 stars isn't enough
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August 2023 by Johnny S.
Enjoyed the entire experience. Aaron Smith my salesman and the finance manager were outstanding!! Would tell anyone to speak Jeff to them first!!
