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December 2023 by Olechka US
I don’t understand what this office is for. They couldn’t connect us to the line here and sent us to another office.
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September 2023 by Semra
Brandon handled my request like a pro and was kind, helpful and efficient! Highly recommend asking for him at this location.
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September 2023 by Monique Torres
I wanted to give a major shout out to Daniel and Josh. My husband and I came in to upgrade my phone and switch my husband from Verizon to ATT. Daniel helped us and he was amazing! So patient and helpful, he answered our one million questions like a total pro. He was even kind enough to stay after his shift to ensure we were completely set up.A few days later, my husband came back to drop off our old phones and Josh helped him. Josh was equally as amazing and helpful.It may seem small, but it definitely makes a difference to have such kind and personable associates!
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September 2023 by Delanie Michaud
I needed help upgrading my phone and adding a line. I called 611 and the sales rep was very pushy and I felt pressured into making a decision at that very moment. I decided to try an in person store location and despite me telling the sales rep what I needed he spent his whole time writing up a sales chart of why I need AT&T fiber for internet, despite telling him several times I don’t want it. I was about to switch to another carrier when I came across the great google reviews for the AT&T store at the Matthews Township pkwy location. I decided to give them a try and made an online appt and went in the next day.Daniel (which most of the great reviews were about) listened to my needs and helped me make the best decisions based on my situation. He went above and beyond to help me out, and there was no pressure and I did not feel rushed. He was very knowledgeable of the products and was able to happily answer all my questions. I’m pleased with my purchase and will definitely be back!
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July 2023 by Arnaldo Gonzalez
The agent was flirting with another customer while I was there with my family waiting for more than an hour until he told us that he was not able to help us and that we should just call AT&T to get resolution. Only because he wanted to continue flirting with the other customer. I was there with a baby and a toddler and he didn’t care make us wait so long to finally get rid of us. Very unprofessional I do not recommend this AT&T office at all!!!!
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July 2023 by Lenna Crockett
The guys have been extremely helpful and pleasant
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June 2023 by darrell campbell
Sales man shoes were filthy dirty and his appearance was sloppy.
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June 2023 by Debra Rosati
Matthews Township AT&T has excellent service. We were there on 5/30/23 and very happy with the staff. Your Representative Marvin was so friendly, helpful and patient that he made our AT&T experience very satisfying. We would highly recommend people to go to this location.
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January 2023 by Rebecca Esteras
Amazing staff! Very helpful
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January 2023 by Brandon Wilson
Amazingly friendly staff! They took the time to setup frustrating hearing-aids and make sure we were completely satisfied before we left the store. Highly recommended location.
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January 2023 by Robert
The staff is amazing, especially Syrenity! She was extremely helpful!
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September 2022 by Torrence Rowell
New At&t store with a very friendly staff.
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September 2022 by Bruce High
TJ was awesome took care of my needs will definitely be back
