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February 2024 by Ivars O
I ordered a 65” tv online to be delivered to my in-law as a surprise. I left specific instructions to call before coming as I would be the one meeting them to sign for the delivery. The delivery came and went no phone call. The driver rang the bell waited 2 min and left still no call. I proceeded to call to get the delivery dropped off as I was still in my 4 hour window. Every response from store level including the manger was they would not be coming back and that I had to schedule. The amount of stuff I order and have delivered this was by far the worst customer service I’ve ever received. So I canceled the order and went elsewhere for my TV.
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February 2024 by Ronald Logan
Great service and delivery and setup.
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January 2024 by Gregory “The Space Pope” Zaino
Clean and well stocked just took me a little bit to find what I was looking for.
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January 2024 by Lexie Gobey
Good selection and helpful staff.
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January 2024 by Sergey Kalashnik
Corporate machine. Doesn't give a hoot about what they sell you. Guy at electronics clearly said that cover accidental damage. Best buy refuses to do anything about it. We bought their additional protection service and warranties on products and learning now they don't cover anything beyond and assessment visit to tell you it's not covered.Talked to their manager and he said he trusts his employees on the floor more than my wife's and my own testimony. Refunded a partial credit that is short of the actual days._---+-+-update !Got proof of what was sold to me, issue resolved after fighting for it. Sneaky. Do not buy the extended warranty if they tell you it covers drop cracks and spills. That's absolute lie. Or record them when they do it.
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January 2024 by Ty Barrett
At times, there are not enough staff to assist at the service desk and Geek squad. However, I recently observed more staff at the service desk for the holiday season.The store is clean and organized. Staff are friendly, thorough, and command solid knowledge of the products. Furthermore, they strive to meet the customers needs.Of note, if you have a Geek Squad plan and require service for your electronic device, call the 800 service number first to find out if they service your device. Some electronic and related services are excluded from the plan.
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January 2024 by wlizochka
Good service
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January 2024 by Kevin Brigman
Worst place to buy anything and there return policy doesn't match the product they sell.. that place needs an honest person to run it not a criminal.
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January 2024 by Jeffrey Baer
Best Buy is going downhill they’re going to be history soon. Sad to say.
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December 2023 by alex dezanger
Had an issue with my online pick up orders. David spent about 40 minutes with me, and eventually got the issues resolved. Thank you for the professionalism and the patience. Wonderful Best Buy. Thanks David!
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December 2023 by marcella pazzaglini
Smaller store, not a good computer selection.
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December 2023 by Consuelo Samchez
Let's go for that refrigerator, which I loved and many appliances for the home. I recommend it.
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December 2023 by keith delgado
Customer service at this location is hot and miss.. Mostly miss
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December 2023 by Tracie J. Taylor
The store associates were attentive and helpful. It was a pleasant experience, as they aren't heavily staffed and it's the holiday season. Best Buy is a great option when you want to have a hands on experience instead of purchasing electronics online.
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December 2023 by Jay
I went in this Best buy location, and Miguel helped me out thoroughly and with the utmost expertise. I was frustrated and needed a phone badly, and on the last minute of closing, Mr Miguel was patient, honest, and very professional. 5 stars for this location, and the help I received.
