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October 2025 by Linda Swart
Kyle is knowledgeable, helpful and easy to work with. Installation was smooth. I have shutters that are 10 years old and now 2 new shutters just installed. All working with Kyle. Thrilled with all of the results and highly recommend.
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February 2025 by Jean Bailey
I ordered shutters for my entire house and Kyle was great to work with. Great price, great installation and he even asked if there was anything around the house he could do for me. Agreed experience and the shutters are beautiful!
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December 2024 by charles hall
Kyle was fantastic! Communication was good and he did a great job installing our blinds.
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October 2024 by Janice Lipka
Kyle repaired our horizontal wooden blinds so well that they work like new. He was efficient, on time and stuck to his over the phone quote. Kyle was the only person I talked to in charlotte who was willing to repair blinds he had not installed.
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March 2023 by Ann Henderson
Kyle was amazing from start to finish! He has excellent ideas to help the decision making process of which blinds/colors to choose! His installation is wonderful and Kyle has a great personality!
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March 2023 by John McGowan
Kyle did everything I wanted. I had 20 year blinds before his arrival and now my house looks better and every blind in my house works like a charm. No more knotted up ropes!! I highly recommend Kyle!!! A man of his word which is nice in today's world.
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March 2022 by Deborah Nordyke
We have used Kyle twice to put his custom shutters in two different homes. Kyle knows his product and offers excellent service along with his expertise. We are very happy with the shutters and installation of. They are beautiful! Kyle installed the shutters along with Chris and they were both very knowledgeable and efficient.
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March 2021 by Kris W
We are really happy with our shutters and blinds. Kyle did a great job helping us pick options that complement our home. We would recommend Charlotte Shutter and Blind to friends and family.
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March 2021 by Sue Hayes
We have a new home in Davidson and have had Charlotte Shutter and Blind do our complete home. We are very happy with the product, installation, service and timing. Kyle Dean, the owner, does the sales consults and window measuring to ensure custom fit. I highly recommend Kyle to anyone looking for quality products and great service.
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March 2021 by Rob Mullis
This guy is definitely my go to for blinds.
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March 2021 by Connie Ohern
Kyle Dean installed plantation shutters in two of my rooms when I moved into my new home, They are great and I love them. They fit exactly and he left me some touch up paint in case I needed it in the future. I decided on drapes for my great room. I couldn’t find any wooden poles that were long enough. Kyle went the extra mile by finding me perfect poles for my drapes and hung the poles. They work beautifully. He also installed some shades I had purchased and agai. The fit is perfect. I really appreciate all Kyle’s expertise and efforts to make my home exactly what I wanted. Thanks Kyle!
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March 2020 by Cathy Mitchell
I received qoutes for plantation shutter doors and Charlotte Shutter was the most reasonable which pleased me as I have worked with Kyle in the past and it was a very smooth install. Kyle is very dependable and trustworthy which means a great deal when you have such projects.
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March 2020 by gail sigmon
We just had some shutters installed by Kyle Beam with this company. We are very happy with the result..Mr. Beam was very professional and we are extremely pleased with the work he did.
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March 2020 by Cordelia Andrews
Where to start.....He was personable enough when he came to measure, but doesn't like heights....which is a problem when I need 12 foot tall shutters. He also measured for blinds in one room. The blinds came in and he called to make an appointment to install them. When he arrived he installed all the blinds but one because he had forgotten the location of that window and would need help to install it. Fine....but after informing me it would be weeks before he could get back for the last window he wanted to be paid for the entire installation. When I declined to pay him he all of the sudden had an opening the next Tuesday to install the final window.On the the shutters....we knew there would be a 16 week lead time on the shutters. No problem. At around twelve weeks I texted him to see if the color samples had come in. He texted pictures back and tried to get me to approve the color from a phone picture and was telling me I would lose our place in line if I did not approve it via phone picture. I would not do that so he mailed the sample to me. Mind you this was the middle of January 2019 and he had had the color sample since December 10, 2018! The color sample was fine, I filled out the paperwork and faxed it to him twice before he acknowledge he received it (even though I had a form saying the post had been delivered. In February 2019 we were leaving for two weeks and the night before we left he called wanting to do the installation. It was not convenient for us, but we told him to come on to the house. It was a circus...the shutters didn't close in the middle after he left, they were dragging on the window sill. Mr. Dean was very rude and his assistant was apologizing for him. Thankfully I had not left a check for the balance. I sent pictures to him when I got home and he started making excuses like the church he had installed them in had not had a problem, which is great for them, but I WAS having a problem. He also said it was a problem that the shutters were 12 feet tall and that I had signed the paperwork. I reminded him that he was SUPPOSED to be the expert. Several weeks went by and I finally heard from him again. Eventually the shutters were "fixed", but there was a chip on my ceiling, there were handprints everywhere....Do not use him unless you want to put up with a bad attitude, have endless delays and having demands made to pay for work that is not completed.
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March 2020 by Kim Breault
Beautiful new blinds, excellent service. We have hired Charlotte Shutter and Blind Co. to replace blinds for 2 properties now. Kyle Dean has been very easy to work with, honest and reliable. We are so pleased with our updated look and would recommend highly!
