The Costco Bakery in Matthews is a popular local spot known for its friendly and helpful staff. Customers have praised the bakery for accommodating special requests, such as drawing a custom design on a cake, and for their efficient assistance with large purchases. However, some have noted that the store has become increasingly crowded, requiring more effort to navigate. Overall, the Costco Bakery continues to be a valued part of the community, providing quality products and excellent customer service.
Requested they draw a cow on a cake for my child despite it being a non-standard design. The woman who helped me happily agreed to do so and did an amazing job. We are so happy and grateful!
September 2022
Very good selection but issues with the ordering and mail items. I'm going to call them in a few minutes.
December 2021
The store is really good about adding more cashiers when the lines start getting long. And we love Gordon's friendly smile when is checking your receipt as you're exiting the store. There's always plenty of parking and the gas lines are never that long. Got a love the store in Matthews. Keep up the good work!
