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January 2024 by Mr. Don JustWhatWereUThinking
Pharmacy Staff.Condescending and extremely rude staff.Where ever we travel in the country the general theme/tenor seems to be this way.We don't think they start that way. It must be pressure from middle & upper management that drives the rushing rudeness, the nascent nastiness, the urgent ugliness. (Get the idea?)Once a year we try to spend money here, no more.
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December 2023 by diqtracy
Terrible customer service, pharmacy especially. Avoid this location at all costs.
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December 2023 by cayden goddard
Theyre very kind and provide me with what medication i need ❤️
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November 2023 by Melanie M.
Horrible customer service by the lady who helped me at the drive-through window today. First, she took too long to help me. Second, she lied to me by telling me that my prescription medicine was not in stock. Then, she admitted that in fact, they have one in stock, but she was not able to transfer my prescription from the other CVS, who sent me there to get it, since they are truly out of stock. Then, she basically told me that she was not going to help me further because she had other people waiting at the counter. She was even additionally rude by moving her hands to explain herself out of frustration.
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September 2023 by Naim G.
Pharmacist are no real help. This is the one closest to my house. You'd have better luck going to Walgreens across the street or the cvs further away on Steven mill. But then again the pharmacists there are also shit. Really no real help and just tries to get the patients out of the way fast. Will recommend you whatever is first to pop in their head and won't listen to the actual problem throughly to see what is needed.
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July 2023 by BROTHER James Lake
I need to give this place the biggest support I can possibly offer.. When my grandson's mental health medication was not available at another pharmacy, this branch of c v s really went out of their way over a forty eight hour period time to make sure we got what he needed. I can't thank them enough and can't stress enh. How much we appreciate these people. God bless you all
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June 2023 by Heath W.
Went into this place yesterday to buy a phone holder device for my car. Looked through the inventory they had which was minimal but no problem. Walked up to the counter and waited for the two women there to finish the conversation they were having. Apparently LaShonda was not going to put up with Leroy's nonsense no more. Eventually I interrupted them, and asked if there were any more of these types of devices in the store. One of the women looked at me and said we don't have those. So I walked back to the display which was about 10 ft in front of her looked again at one of the items I needed and said to her would you please come over here and unlock this device that you don't have. She told me I was rude. She unlocked the item and I purchased it and dealt with her shitty attitude the entire time. Another example of someone who doesn't want to work. Or at least doesn't want to work like an adult does. Pathetic.
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May 2023 by N N
Whoever answered the pharmacy phone at 12pm today was so unhelpful and incredibly rude. If we’re calling for information and help on prescriptions, it’s your job to help us. Will not be returning to this location.
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May 2023 by Karen Johns
I have been a loyal customer at CVS for a number of years even though their service has always been slow. The customer service has gotten progressively worse and now I am unable to get my prescribed medicine. The help in the pharmacy is less than stellar and never apologetic. I receive the standard script being told my medicine will be in the next day and then told it is on back order. I feel like I’m on a hamster wheel and unable to get off of it. am frustrated and look forward to changing drug stores.
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May 2023 by Josh Hopsicker
Nice store and friendly staff but boy is it slow. Also the pharmacy is not very organized.
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April 2023 by Shannon Brewer
Stood in line for half an hour to make a return. The cashier had to reset the register and I waited for it to reboot (way past the 5 minutes described). The register then needed a manager to login. Unfortunately, the manager wouldn't come and there are no other registers to do returns. I will never return to this place!!!
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April 2023 by Sherry Crump
I spent 30 minutes in the drive through last night to pick up a prescription that was previously paid for. Only 2 cars ahead of me. Unacceptable!!
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December 2022 by Teri Sweet
I would not even give them one star . I had appointment at 10 am to get my flu shot . The pharmacy never did not open !
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October 2022 by C L
I've always used CVS and was happy that it was just down the road from my new home. Unfortunately this has been the worse CVS pharmacy. I called and chose to speak to a pharmacist and had them on speaker phone while I cooked dinner for my family and I, enjoyed dinner and still an hour later I was on hold. I hung up and will changing my pharmacy. Hope corporate gets these reviews, you're loosing customers. Also as others have said the pharmacist is very rude, she doesn't seem happy and it honestly questions my trust in the prescriptions being filled.
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October 2022 by Bettie Shea
Incredibly bad Audex system. Wasted my time waiting and waiting even after I jumped through all the song and dance button pushing to reach the pharmacy. Enough to make me use a Mom and Pop pharmacy from now on. AWFUL DOESN’T EVEN COVER IT.