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November 2023 by William Scarborough
Cole was the best, he said he was new but was very knowledgeable. He helped me get into a whole new wardrobe for winter, and was finding me the best way to use the Black Friday deals to my advantage.
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November 2023 by Ngan Nguyen
Was just looking at some gear but the associate was quick to come over and help me out. Made my experience quite easy and quick. Answered all questions that I had at the time.
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November 2023 by Ethan Morse
I normally shop at the store in Gastonia but decided to take a longer ride and visit this one. I was pleasantly surprised by how quickly I was helped. Within a moment of walking in, Jessica came up to me and greeted me with a smile and all the knowledge necessary to help me find the right jacket for me. She did everything to make sure I was getting the most for my money. What a gem.
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November 2023 by Ethan M.
Jessica helped me find the perfect jacket when I wandered in one Saturday. she was knowledgeable and charismatic and made sure I was getting the most for my money. I don't think I could've have a better experience.
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November 2023 by T.L. Flack
We came into Cycle Gear Matthews looking for a couple loading ramps and we walked out with a couple loading ramps. ?As always the customer service was outstanding. Joe is a great guy and always goes above and beyond to help me and my family out. (He installed the Cardo systems in all 3 of our Helmets) The entire staff is always very nice and very knowledgeable.( And just on a side note... The new store location is so much better than the old location... and this store seems to be set up nicer.)
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November 2023 by T “BREAKINGOUT” D
Went there to browse and buy what I liked. I believe the person I dealt with was named Jessica? I'm really bad with names. She was awesome and helped me every step of the way. They have a large selection and you will find what you're looking for
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October 2023 by Christopher Eudy
Edit: 9/30/2023These guys just continue to impress. Except for Nate, he seems kinda shady ? Just kidding ?. Sorry Nate, Joe made me say that ?.Seriously though, every time we visit the staff delivers no matter how busy they are. Thank you Joe, Nate, and Brian for helping get our helmet headsets figured out!!Great place for motorcycle gear and accessories. The staff is very knowledgeable about their products and customer service is outstanding! I will definitely recommend them to my family and friends.
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October 2023 by David Skaggs
Respected my price point. Helped me try on some gear that seemed best suited for what I needed. Stayed with me and helped throughout the way as a new rider. Threw some education with it which was nice. Definitely going back for more. Micah shoutout to you.
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September 2023 by Phil Anderson
Joe was very helpful over the phone and even more helpful after I made the hour and a half drive to the store since they had the tire I needed in stock. He had the tire mounted in no time!
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September 2023 by Brandy Benson
Wish they catered more to dirt biking. Customer service is good. But inventory is blah and you can’t knock a cashier for that. It is what it is. It’s an option - can’t beat their street bike selection really for NC from what I’ve seen shopping around.
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September 2023 by David Matteo
I went to Cycle Gear to try on jackets and determine my proper size. My intention was to then make my purchase later online. However, I found a jacket I was very happy with, and the guy at the store whose name I believe was Nate ( I apologize if I got that wrong, Nate), was so helpful I decided to go ahead with the purchase. I'll definitely be back for anything I need and recommend it to you, too.
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September 2023 by Jinz Baseda
Joe, was very helpful with every product that was ask. Smooth with all his knowledge and aware of the difference of the product that was asked. Definitely had a great experience, will come back for more merchandise.
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September 2023 by Russell Mims
Went to cycle gear to purchase some accessories for my heated gear. They had In stock . While there I looked at some helmets of which they had a nice large selection. The staff person helping me was very good and personable. I enjoyed my visit.
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August 2023 by Leila McManus
Jessica really helped me out and made the selection a lot easier. 10/10 recommend and want to work with her again. And the other guys were very helpful as well.
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August 2023 by jacob griffith
We had a club bike night this past weekend, the entire staff was very helpful. So much so that we all ended up buying rain suits and helmets. Joe is the MVP, he went above and beyond and even put some of our already purchased sena headsets in the new helmets. We all made it back home to Myrtle beach safely and dry because of this staff. Will always be doing business with these guys and especially Joe . Thank you so much and we will see you guys again