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December 2023 by richard anderson
Great customer service in the shoe department. Thanks
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December 2023 by ir w
This store should deserve no stars at all. so many cashiers are not on their register out on the floor chit chat. I wanted the guy to ring me up. The manager Erin decided to close his register. So I decided I didn't want the shirt. That's not customer service at all. Should have self checkout with camera. But really makes me don't want to shop here anymore.
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November 2023 by Danielle Ortega
Store was very clean and staff was helpful, went for wrestling shoes. They didn’t have a very big selection at all and very limited on sizes
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October 2023 by pedro gomez
Got my cleats that are awesome and worth the price shipped to my house. Would recommend for gear at any sport
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September 2023 by Dayah Richardson
Mr. Tim provided excellent customer service. He thoroughly answered all of our questions regarding the home gym. Thank you so much for your help Mr. Tim
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August 2023 by Fik Chit
White lady manager refused to help me find a product i spent almost 20 minutes looking for because I’m black. The racist manager was also very rude.
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July 2023 by HELEN. S
I go there with my son and it's great he loves it too so do I.
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July 2023 by Anthony DeNino
Staff was nice and helpful but this place continues to be overpriced.
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May 2023 by Tanesha Williams (GeekofGod)
I must say Hezekiah was the best, he was patient...I was shopping for some new work sneakers, I must have tried on 10 pairs and he never complained. I will be back
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April 2023 by Patricia P.
I had never been in Dick's Sporting Goods in Matthews until the fall of 2022. I needed some athletic shoes and really like Brooks. I was pleasantly surprised at the very large selection of athletic shoes they have and yes, plenty of the ones by Brooks. The salesperson was very helpful even though he was helping another customer that required far more help than I. He checked on me after he brought me the first pair I asked for and I asked him if they had the "support" ones that Brooks makes. They did, he showed me where those were on display and then went back to bring out another pair that I chose from those. I am very happy with my purchase and was very pleased with the service and hope to continue to give them my business.
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April 2023 by Tami R.
Never buy a bike from here. They don't put the bikes together properly and their warranty program sucks. My son rode the bike we purchased 2 times before the whole crank and chain bent into the spokes of the wheel. He didn't even get a good 6 months out of it. They had the bike for two months while I'm calling them weekly about fixing the bike. And then the managers act like they don't know how to get in touch with the manufacturer for a bike that's currently being sold in the store. Dick's and their employees live up to their name very well.
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March 2023 by Transformation Builders LLC
Service was not as good and selection was limited so we had to go to a competitor store.
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February 2023 by Bob Kenney
Did a good job at re stringing a catchers mitt that seemed to be defective. Appreciated them doing it quickly.
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December 2022 by Jay Ayers
Super selection!! Thank you for having great staff, Mikayla was a great help very very helpful ?Prices are great also
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December 2022 by Justin Marchon
This is twice I have been unimpressed with this store and would rather go to a competitor or even worse drive an hour to another store. I'm the back where the coolers are there is absolutely no price tags on anything which makes shopping a pain. It's the only sporting goods store I've seen with no fishing gear.