Hertz - Uber Charlotte
Transportation9415 E Independence Blvd, Matthews NC 28105 Hours
Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About Hertz - Uber Charlotte
Based on reviews, Hertz - Uber Charlotte offers a wide selection of vehicles like luxury and sports cars, SUVs, EVs, vans, trucks and more. The staff is described as professional, with no hidden agenda, and great. Customers report that all Uber drivers come here first with the app on the phone, ID, and pay and go for a no hassle rental. The team is noted for being extremely sweet and helpful, patient, and for following through and working well as a team to get the job done. They keep customers well informed and make sure everyone is happy. The service is decent, and the staff is respectful, courteous, and efficient. Some customers noted a lengthy wait but said it was worth it. The team is praised for dealing with obstacles like a shortage of cars.
Most Recent Reviews
April 2026
5 stars. Fast, professional service—no runaround. reliable vehicle and quick process.
Best place in Charlotte for a Hertz–Uber rental. They get you on the road fast.
March 2026
Sweet people! You need to fix the booking, check in process to ensure customers aren't stuck sitting for hours without communication. I know you can be so much better!
March 2026
Very slow service. Lady behind the desk doesn't seem to care about keeping waiting for 2+ hours.
More Comments(59)
- Matthews, North Carolina
